Chief Operating Officer (COO)

Chief Operating Officer (COO) About the Company Leading provider of healthcare & wellness programs to the LGBTQ+ community Industry Hospital & Health Care Type Non Profit Founded 1974 Employees 501-1000 Categories Health Care Chicago Healthcare Hospitals & Clinics Specialties providing excellence in care for the lgbtq community for 40 years primary medical services youth services hiv/sti testing services and behavioral health services behavioral health services lgbtq transgender health healthcare equity and healthcare About the Role The Company is in search of a Chief Operating Officer (COO) to join its Executive Leadership Team and play a pivotal role in the organization's mission to advance health equity and drive meaningful change. The COO will be responsible for establishing the operational direction, policies, and goals for care delivery, with a strong focus on developing standardized operating models across multiple sites to ensure consistency, quality, and sustainable growth. This includes leading efforts to integrate and align various health programs to deliver seamless, patient-centered care. The ideal candidate will be a resilient, mission-driven leader with a passion for serving vulnerable populations, and will be expected to foster collaboration, transparency, and trust within the organization. Key responsibilities for the COO at the company include designing and maintaining a high-performance, team-based operating model, and collaborating with clinical and operational leaders to ensure that workflows, infrastructure, and resources consistently deliver a patient-centered experience. The role demands a leader with strong communication skills, the ability to engage stakeholders at all levels, and a commitment to navigating change with confidence, clarity, and empathy. The successful candidate will be a systems thinker, with a deep commitment to patient-centered care, and will be instrumental in advancing the organization's mission while managing operational complexities. Resilience, adaptability, and a steady leadership presence are critical for this role, which offers an exceptional opportunity to shape the future of care delivery and make a lasting impact on the diverse communities served. Hiring Manager Title CEO Travel Percent Less than 10% Functions Operations