BEHAVIORAL HEALTH CONSULTANT OPS

Behavioral Health Consultant Ops

This is a highly responsible and professional position serving as a Behavioral Health Consultant Ops within Regional Operations. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply.

Specific duties and responsibilities include:

• Providing clinical expertise and assisting with the identification of parents with behavioral health conditions in the child welfare system, with a concentrated focus on opioid use and other substance misuse disorders.
• Consulting and collaborating with Child Protective Investigators (CPIs) and dependency case managers to build expertise with front line staff in the identification of behavioral health disorder(s), with specific focus on those with possible substance misuse disorders, improve engagement with families, and improve access to treatment, recovery supports, and resources.
• Maintaining a working knowledge of community mental health and substance use providers.
• Working collaboratively with community service providers and the ME to develop contacts, facilitate referrals, and assist investigative staff with engaging clients in recommended services and improving timely access to treatment.
• Tracking the referrals and entry into treatment for parents with behavioral health disorders, especially with substance misuse disorders.
• Supporting investigators in mitigating behavioral issues and crises.
• Participating in legal, multi-disciplinary, and any other meetings that will assist the investigative staff and families.

In response to emergency events, the incumbent may be required to work irregular hours, to work more than 8 hours per day, to work extended periods (including weekends and holidays), to work at locations other than their official headquarters, and to perform duties in addition to those outlined in the position description.

The ideal candidate will possess the ability to:

• Engage cooperatively and professionally with both internal and external stakeholders.
• Manage multiple high-priority projects simultaneously with agility and precision.
• Demonstrate flexibility and the ability to succeed both independently and with minimal direction.
• Understand and align with the vision of the Substance Abuse and Mental Health (SAMH) Program, executing projects, assignments, and policy updates accurately and on time in a fast-paced environment.
• Collaborate effectively within a team while also excelling when working independently.
• Analyze challenges and propose thoughtful, practical solutions to complex problems.
• Conduct thorough research to identify and recommend the most strategic and effective course of action—the best "yes."

Knowledge, skills and abilities required for the position include:

• Knowledge of the methods of data collection and analysis.
• Knowledge of basic management principles and practices.
• Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document workflow and other activities relating to the improvement of operational and management practices.
• Ability to organize data into logical format for presentation in reports, documents and other written materials.
• Ability to conduct fact-finding research.
• Ability to utilize problem-solving techniques.
• Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Knowledge of the impact of substance use disorders and mental health conditions on parenting ability and child safety.
• Knowledge of the child welfare system, with demonstrated expertise in motivational interviewing and trauma-informed care approaches.
• Knowledge and experience in the identification and care of substance-exposed newborns.
• Ability to respond effectively to emergency events, demonstrating sound clinical judgment under pressure.
• Ability to evaluate and identify barriers to treatment access and navigate complex behavioral health systems to support families effectively.
• Ability to plan, prioritize, and manage multiple assignments in a dynamic, fast-paced environment.
• Ability to effectively communicate verbally, demonstrate strong interpersonal skills, and establish and maintain collaborative working relationships with internal and external partners.

Minimum qualifications:

• A master's degree in a health or human services-related field.
• Three years of experience treating substance use disorders.
• Valid Class E Driver License.

Location: Bartow, FL, US, 33830