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AI & Copilot CX Architect

ALPFA Baltimore Chapter

Caterpillar Inc. in Chicago area seeks a Customer Experience Technology Specialist - AI & Copilot to unite Copilot Studio, Power Platform, and Dynamics 365 for enhanced omnichannel customer support. You will blend hands-on Copilot development with governance and enterprise security to drive adoption and measurable impact. Join a global tech team delivering AI‑powered solutions, improving customer journeys across channels, and shaping the future of service delivery with Copilot Agents and #J-18808-Ljbffr ALPFA Baltimore Chapter

Vacancy posted more than 2 months ago

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