Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I’ve been a State Farm agent since 2011 and spent three years as a team member before opening my own agency, giving me a strong foundation in both customer service and team development. Today, we’re a team of six focused on growth, support, and delivering a great experience for our customers.

I earned my marketing degree from McNeese State and have been married for 13 years. My wife and I have three boys who keep life busy and fun. I stay actively involved in my church and participate in many neighborhood and community events.

For our team, we offer health insurance, PTO, life insurance, a retirement plan, bonuses, and travel opportunities.

Our office culture is positive, supportive, and team-oriented. We like to have fun, avoid micromanaging, and truly root for each other’s success. We’re looking for someone who brings a great attitude, strong work ethic, and is coachable - someone who is positive, motivated, and ready to grow as part of a team that supports one another.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Jared Dolan - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.