Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Lead (GEL)

McDonald's

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separateemployer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.Description:McDonald's Works for Me.I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me.The Job for Me - Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.The Team for Me - Our people want to say YES - to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in.The Place for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills.We are committed to being America's best first job. Let's talk. Make your move.See a day in the life of a Guest Experience Lead at McDonald's believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by:-Greeting guests and communicating with them while ordering-Offering help with using the ordering kiosks-Offering assistance to those in need of some extra hands-Checking with them once they have their food to make sure they're satisfied, or to see if they need anything else-Ensuring kids receive a kid treat-Handling any concerns-Communicating with the restaurant team to provide feedback and recommendationsAll you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn't believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant.Additional Info:A job as a Guest Experience Leader at a McDonald's Corporate owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include:- Competitive pay- Medical, dental and vision coverage- 401k with matching contributions- Paid time off equal to 2% of gross earnings- Unpaid Leaves of Absence- Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language- Discount programs- Free meals / meal discountsThis job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.Requsition ID: PDX_MC_32087D42-4633-479D-AD34-EB0FCDCE3E08_69189McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact View email address on click.appcast.io if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at 's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact View email address on click.appcast.io . There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Guest Experience Lead (GEL) in Ontario, CA vacancy
  • Toyota Arena is seeking a Food and Beverage Manager to oversee day-to-day operations and ensure exceptional guest experiences. You will be responsible for managing front-of-house operations, team leadership, and financial performance while ensuring compliance with all safety... 
    Suggested

    Toyota Arena

    Ontario, CA
    4 days ago
  • $16.9 - $22.5 per hour

    OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon...  ...this beautiful. GENERAL SUMMARY & SCOPE The Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in cashwrap... 
    Suggested
    Full time
    Part time
    Work experience placement
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    ULTA Beauty

    Ontario, CA
    5 days ago
  • $20 - $22.73 per hour

     ...Guest Experience LeaderFlexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU.PERKS...  ...locations.This role is vital to the guest experience because you'll:* Lead the experience: Check in with guests and make sure they are... 
    Suggested
    Hourly pay
    Full time
    Shift work

    McDonald's

    Rancho Cucamonga, CA
    15 hours ago
  •  ...Guest Experience LeaderFlexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU.PERKS...  ...locations.This role is vital to the guest experience because you'll:+ Lead the experience: Check in with guests and make sure they are... 
    Suggested
    Hourly pay
    Full time
    Local area
    Shift work

    McDonald's

    Fontana, CA
    5 days ago
  • $21 - $24.25 per hour

    Panera is seeking a Catering Lead in Chino Hills, CA, where you will manage catering orders and ensure guests enjoy delicious Panera dishes at their events. This role requires...  ...service, contributing to a positive experience for guests. Competitive pay ranges from $21... 
    Suggested
    Hourly pay
    Full time
    Flexible hours
    Night shift

    Dormont Manufacturing Co

    Chino Hills, CA
    4 days ago
  •  ...This role involves supporting the Merchandising Team Leader to maintain AEO Brand Standards and ensuring the store offers a top guest experience. The ideal candidate loves organization, has strong retail merchandising skills, and will work flexible hours, including early... 
    Part time
    Flexible hours
    Early shift

    AEO

    Ontario, CA
    3 days ago
  •  ...oversee food preparation, manage crewmembers, and ensure exceptional guest relations. The candidate must have strong supervision skills...  ...standards. This role requires previous restaurant management experience and fluency in English. The employee will monitor activities,... 
    Shift work

    Yoshinoya

    Pomona, CA
    3 days ago
  •  ..., you will be responsible for providing exceptional service to guests during check-in, throughout their stay, and at checkout. Your duties...  ...a High School diploma or equivalent, ideally with hotel experience. Strong customer service skills and the ability to multitask are... 

    Highgate

    Ontario, CA
    4 days ago
  •  ...Box in Chino Hills is seeking a dedicated Team Leader to train and supervise team members, ensuring they deliver an exceptional guest experience. The role requires you to understand compliance with JIB standards and effectively manage team operations. The ideal candidate... 

    Jack-in-the-Box

    Chino Hills, CA
    3 days ago
  • $19 - $22 per hour

     ...operations in the absence of management. This role involves opening and closing the store, engaging with customers to enhance their experience, and overseeing inventory and pricing accuracy. The ideal candidate will have prior leadership experience and fluency in English.... 
    Hourly pay
    Shift work

    Walgreens

    Fontana, CA
    1 day ago
  • $20 - $22.73 per hour

    McDonald's in Rancho Cucamonga is seeking a Guest Experience Leader to enhance the dining experience for customers. The role entails engaging with guests, resolving concerns, and ensuring a clean and welcoming environment. Candidates should demonstrate excellent communication... 
    Hourly pay
    Flexible hours

    McDonald's

    Rancho Cucamonga, CA
    3 days ago
  • $70.3k - $110k

     ...Manager to oversee operations at our restaurant in Montclair, California. The role requires a strong leader who can ensure a guest-focused experience while effectively managing team performance and financial goals. The ideal candidate will have at least 2 years of... 

    Wingmen V Llc

    Montclair, CA
    3 days ago
  •  ...time General Manager in Rancho Cucamonga, CA, to oversee daily operations and lead the management team. The ideal candidate will have at least 2 years in food service or supervisory experience, focusing on exceptional customer service and operational results.... 
    Full time
    Flexible hours

    Workstream

    Rancho Cucamonga, CA
    1 day ago
  •  ...Restaurant Manager to support the Restaurant Manager in leading a dedicated team. You will assist in recruitment, employee development, and ensuring high guest satisfaction. The ideal candidate will have supervisory experience, be fluent in English, and possess strong... 

    Dunkin'

    Upland, CA
    4 days ago
  • A leading coffee shop chain is seeking an Assistant Restaurant Manager to support the Restaurant...  ...building a dedicated team and ensuring guest satisfaction. The ideal candidate will...  ...communication skills and supervisory experience are required for this role, which plays... 

    Workstream

    Fontana, CA
    5 days ago
  •  ...Pomona location in California. The position involves leading the team during shifts, ensuring compliance with...  ...food safety standards, and delivering excellent guest service. The ideal candidate will have 1-2 years of experience in a quick service environment, strong... 
    Part time
    Flexible hours
    Shift work

    Church's Texas Chicken

    Pomona, CA
    2 days ago
  • Lovisa Pty Ltd is seeking a passionate Store Manager in Montclair, California, to lead a vibrant team and enhance customer experiences in fashion retail. This role emphasizes leadership, motivation, and the ability to achieve sales goals in a fast-paced environment. The... 

    Lovisa Pty Ltd

    Montclair, CA
    5 days ago
  • Workstream is seeking a Service Manager in Rancho Cucamonga, California, responsible for driving daily FOH operations and ensuring high guest satisfaction. The ideal candidate should have a strong background in leadership with a minimum of 2 years in a supervisory role, and... 
    Flexible hours

    Workstream

    Rancho Cucamonga, CA
    5 days ago
  •  ...Assistant Store Manager in Rancho Cucamonga, California. This role involves supporting the Store Manager and ensuring an exceptional guest experience. Responsibilities include overseeing store operations, managing sales associates, and maintaining a clean shopping environment... 

    GameStop

    Rancho Cucamonga, CA
    3 days ago
  • $21 - $24.25 per hour

    Panera in Rancho Cucamonga is seeking a Catering Lead to manage and produce catering orders, ensuring a high standard of food quality and exceptional service. This role includes delivering orders to events and marketing Panera Catering services to local businesses. Successful... 
    Hourly pay
    Local area
    Flexible hours

    Dormont Manufacturing Co

    Rancho Cucamonga, CA
    4 days ago
  • $19.7 per hour

     ...performing opening and closing routines, operating the register, and fulfilling OMNI channel orders. Ideal candidates should have retail experience, strong customer focus, and good communication skills. The starting rate is $19.70 per hour with various benefits including... 
    Hourly pay
    Weekend work

    A&F Stores, Inc.

    Montclair, CA
    1 day ago
  • Abercrombie & Fitch Co. is seeking a Key Lead in Montclair, California to ensure quality in-store experiences. This role acts as the Floor Supervisor, responsible for guiding Brand Representatives and maintaining effective store operations. Key responsibilities include... 

    Abercrombie & Fitch Co.

    Montclair, CA
    1 day ago
  • $26 - $27 per hour

    Gold Star Foods is the leading food distributor to K-12 schools in the United States. We are a company devoted to providing our customers...  ...up for work every day! POSITION OVERVIEW The customer experience team leader position is responsible for providing quality and... 
    Hourly pay
    Local area

    Gold Star Foods

    Ontario, CA
    5 days ago
  • Dunkin' is looking for a Restaurant Manager to lead and manage the team in Fontana, California. The successful applicant will provide leadership to deliver great guest experiences and oversee the operational excellence of the restaurant while adhering to Dunkin' standards... 

    Dunkin'

    Fontana, CA
    4 days ago
  • $21 - $24.25 per hour

     ...Catering Lead At Panera, our people come first. If you’re looking for a place where you...  ...role in our catering operations. You help guests plan and choose delicious, familiar and...  ...orders for our guests. Create memorable experiences with warm, friendly service, effective communication... 
    Full time
    Local area
    Flexible hours
    Shift work
    Night shift

    Dormont Manufacturing Company

    Chino, CA
    1 day ago
  • $21 - $24.25 per hour

     ...Position Summary As a Catering Lead at Panera, you play a crucial role in our catering operations. You will help guests plan and choose delicious Panera dishes for events,...  ...produce catering orders. Create memorable experiences with warm, friendly service, effective communication... 
    Full time
    Local area
    Flexible hours
    Shift work
    Night shift

    Panera LLC

    Montclair, CA
    1 day ago
  • $25 - $50 per hour

     ...Role Overview TSA is accepting applications for Lead and Supervisory Transportation Security Officers at airports in Ontario. These roles are ideal for individuals looking to step into leadership positions within airport security operations. TSA provides training to... 
    Shift work
    Night shift
    Weekend work

    Airport Security Careers

    Ontario, CA
    4 days ago
  •  ...Required Degree: None The Shift Lead is responsible for overseeing our team members on the floor throughout shifts...  ...employees and the Management team to ensure that guests are satisfied with their dining experience. Essential Duties and Responsibilities Oversee all team... 
    Local area
    Shift work

    Kids For The Future

    Chino, CA
    3 days ago
  • $70.3k - $110k

     ...for the overall operation of their restaurant. You will lead a team to ensure exceptional guest service while achieving financial and operating goals....  ...at least 2 years of restaurant or retail management experience, exceptional leadership qualities, and the ability to... 

    Wingmen V Llc

    Chino Hills, CA
    3 days ago
  •  ...to join our team in Ontario, CA. In this role, you'll manage store operations and lead the shift, ensuring a vibrant and welcoming environment for guests. You will gain valuable experience in cooking and team leadership within a fast-paced setting. We offer flexible... 
    Full time
    Flexible hours
    Shift work

    Panda Restaurant Group Inc

    Ontario, CA
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Lead (GEL). Be the first to apply!