Medical Assistant

Job Description Job Description Medical Assistant - Pain Management Clinic Pay: $23.00 - $25.00 per hour Schedule: Monday - Friday, varying hours between 6:00 AM and 6:00 PM - Occasional Saturdays Hours: Full-Time, 40 hours per week Location: Pain Management Clinic Position Overview We are seeking a friendly, dependable, and motivated Front Desk / Medical Assistant to join our growing pain management practice. The ideal candidate is bilingual in English and Spanish (preferred), thrives in a fast-paced environment, works well with others, and is committed to providing exceptional patient care and customer service. We offer a positive team-oriented atmosphere and a great working environment where employees are valued and supported. Qualifications * Previous medical office or healthcare experience preferred * Bilingual (English/Spanish) is a plus * Excellent communication and customer service skills * Strong organizational and multitasking abilities * Ability to work efficiently in a fast-paced environment * Team player with a positive attitude * Knowledge of EMR/EHR systems preferred Front Desk Responsibilities * Answer incoming phone calls * Handle new patient inquiries and scheduling * Add new patients to the insurance verification tracker * Process incoming and outgoing faxes * Manage medical records requests * Collect urine toxicology (Utox) specimens * Review and manage patient alerts * Monitor and maintain front desk supplies * Restock printer paper and office materials * Process SIS paperwork and post-operative documentation * Check patients in and out * Collect copayments and patient balances * Open and prepare the front desk each morning Lobby Duties * Open front door and unlock main entrance * Plug in display case, air filters, and dehumidifier * Turn on TVs to designated channels * Ensure lobby is clean, organized, and welcoming Front Desk Station Duties * Fill and turn on oil diffusers * Set up computer workstation for the day Office Duties * Ensure bathrooms are stocked with supplies * Ensure kitchen and common areas are stocked and organized Medical Assistant Responsibilities * Review patient charts and alerts * Enter schedule blocks into the scheduling system * Obtain and collect medical records prior to appointments * Upload Utox results into patient charts and notify providers when necessary * Perform appointment confirmation calls * Room patients and obtain necessary information * Clean and prepare exam rooms * Track and follow up on open encounters for assigned providers * Assist physicians and clinical staff as needed Benefits * Competitive hourly pay * Supportive and collaborative team environment * Stable full-time schedule * Opportunity for growth within the practice If you are passionate about patient care, enjoy working in a fast-paced medical setting, and want to be part of a dedicated team, we encourage you to apply.