Conference Support Specialist

Job Responsibilities:

• Serves as the primary point of contact within the GVC for assigned events and meetings.
• Responsible for working directly with event POC to identify specific event requirements (the 5 W’s of meeting planning) and keeping online event system up to date with event requirements.
• Anticipate customer requirements and help customers design the best meeting or event possible.
• Coordinate event support with security, AV/IT, and facilities teams.
• Responsible for briefing GVC staff and cross functional team on event requirements.
• Responsible for Day of support.  Arrive onsite with enough time to walk through the GVC spaces that have been reserved for your assigned event to make sure the room has properly been set up and to allow for time to make any necessary changes.   The room set up includes, but is not limited to, putting up room signage, setting out wireless login information, ensure trash has been removed from the previous day, ensure chairs have been pushed back in, ensure conference table has been wiped down, ensure there is no construction debris on the carpet, ensure general tidiness of the conference room, ensure the AV/IT tech arrives at the agreed upon time to set up AV/It requirements, meet meeting host to double check that they have everything they need, and ensure meeting participants know where to go and can access the GVC conference room.  At the conclusion of the meeting, reset the room to the default state.  Periodically check in with your customer during the day for any unexpected meeting requirements or event support items.
• Work with Demo Center Managers if portion of GVC event is also taking place within a Demo Center. 
• Work with Demo Center Managers to coordinate Demonstration Center tours as needed.
• The hours for this job are daily from 7:00AM until 4:00PM.

Skills:

• Meeting coordination.
• Event Management.

Education/Experience:

• High School.