Knowledge Manager - Senior
Bravura Information Technology Systems, Inc. (BITS)
Knowledge Manager - SeniorLocation: Quantico, VAFoundational Qualifications: Candidate must possess at least one of the following -Education: Masters or PHD (IT, Cybersecurity, Computer Science, Info. Sys, Data Science, or SW Engineering); ORTraining: Successful completion of DoD training course WarU DCWF 431 Knowledge Manager - Advanced Playlist; ORCertifications: At least one of the following active certifications - CISSP-ISSAP; CISSP-ISSEP; GCIA; or GICSPYears of Experience: 7+ years; experience may be considered as alternative to foundational qualifications.Clearance Level & Investigation: SecretJob Description:The Knowledge Manager – Senior is responsible for the management & administration of processes / tools that enable the organization to identify, document, & access intellectual capital / information content. This includes, but is not limited to:Core Tasks: Manage indexing/cataloguing, storage, & access of explicit organizational knowledge (e.g., hard copy documents, digital files).Construct access paths to suites of information (e.g., link pages) to facilitate access by end-users.Additional Tasks: Lead efforts to promote organization's use of knowledge management & information sharing.Design, build, implement, & maintain a knowledge management framework that provides end-users access to organization's intellectual capital.Develop an understanding of needs & requirements of information end-users.Monitor & report usage of knowledge management assets & resources.Plan & manage delivery of knowledge management projects.Promote knowledge sharing between information owners/users through an organization's operational processes & systems.Provide recommendations on data structures & databases that ensure correct & quality production of reports/management information.Specific to this contract, this role will provide Knowledge Management support as part of the Network & System Support team, including, but not limited to:Provide design & development support for MS 365 SharePoint pages on.edu, MCEN NIPRNet, & SIPRNet networks to include site design, automated routing, workflows, dashboards, file storage & file sharing strategies, & access controls.Provide web design, development support & access controls for all content hosted on AFPIMS.Ensure web content accurate & up to date to include removal of outdated information, removing or repairing broken links & features, & ensuring no PII/CUI or unauthorized information posted.Provide web content training to Government section & department content managers.Recommend updates to policies, procedures, job aids, & work instructions related to use of MS 365 SharePoint.Recommend updates to policies, procedures, job aids, & work instructions related to use & updating of content & sites hosted on AFPIMS.Provide support for MS Power BI to enable development, use, training, & support interactive visualizations that enhance data-driven decision making.Provide support for MS Power Apps to enable development, use, training, & support of custom business applications that interact with SharePoint, SQL, & MS Dataverse.Provide support for MS Power Automate to enable development, use, training, & support to automate repetitive tasks; create seamless workflows between different applications such as routing documents through several managers for digital signatures & linking MS 365 services with external apps like Salesforce, Trello, or Gmail through pre-built connectors.
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