Luxury Jewelry Sales Associate

Job Description

Job Description

Join Colorado’s Most Sought-After Jewelry Experience

Are you passionate about people, purpose, and luxury?

Thollot & Co. Jewelers is seeking refined, emotionally intelligent, and driven professionals to join our elite team in Thornton, Colorado. As a Luxury Jewelry Sales Associate, you’ll help clients celebrate life’s most meaningful milestones with jewelry that speaks to the heart and craftsmanship that lasts a lifetime.

Our boutique showroom has become a destination—clients travel from all across Colorado to experience what makes Thollot & Co. different. And in 2020, that difference earned us national recognition as one of America’s Coolest Stores by  Instore Magazine . Now, as we continue to grow, we’re hiring multiple full-time associates to deliver extraordinary experiences with grace, excellence, and warmth.

If you’re inspired by beauty, connection, and creating unforgettable client moments, this could be the career that elevates your future. At the heart of every interaction, we hold true to the values that guide us—Honesty, Integrity, Love for Others, Humility, Honor, Service, Respect, and Responsibility—ensuring that every relationship we build is as enduring as the jewelry we offer.

We Offer:

• Competitive base salary of $49,800–$55,000 yearly, with opportunities for higher earnings based on sales performance
• Profit-sharing opportunities
• Health insurance
• Certain paid holidays and PTO
• Luxury retail hours with a focus on work-life balance
• Growth opportunities with a supportive team that celebrates your success

$49,800 - $55,000 yearly

• Engage & Inspire – Build meaningful relationships with clients, guiding them through a luxury jewelry experience with professionalism, enthusiasm, and empathy grounded in respect and a love for others.
• Client Follow-Up – Proactively stay in touch with clients to nurture long-term connections and build a personal clientele with integrity and genuine care.
• Jewelry Knowledge & Trends – Demonstrate knowledge of diamonds, gemstones, bridal, and fashion jewelry while staying current on luxury industry trends. Honor the craftsmanship and stories behind each piece.
• High-End Sales Expertise – Confidently present luxury pieces, understanding the emotional significance, artistry, and responsibility that come with guiding someone through their most cherished moments.
• Custom Design Collaboration – Partner with clients and in-house designers to bring unique visions to life through our signature  custom design and  Pour Your Heart Into It experiences, led by humility and service.
• Team Contribution – Be a reliable, collaborative teammate who supports colleagues and upholds a positive, high-performance environment rooted in honesty and mutual respect.
• Eager to Learn – Embrace training, feedback, and the pursuit of professional growth in luxury sales and service with a humble heart and a mindset of responsibility.

Required:

• Minimum 2 years of experience in jewelry or luxury retail sales
• Exceptional communication and interpersonal skills
• Professional, polished, and poised demeanor
• Full-time availability, including Saturdays
• Ability to work in-store at our Thornton, CO location

Preferred:

• Experience with the EDGE POS system
• Understanding of jewelry repair intake processes
• Background in custom or high-value retail sales

Thollot & Co. Jewelers is an independently owned luxury jewelry store redefining fine retail in Colorado for over 30 years. Our 5,000-square-foot showroom serves as a destination for clients seeking more than just jewelry. We help tell their stories.

Joy and Troy Thollot, the husband-and-wife team behind the brand, remain deeply involved in the day-to-day experience. Their hands-on leadership and unwavering commitment to excellence shape the culture we live by every day. At Thollot & Co., our values are more than words—they’re the foundation of how we serve every guest and support every teammate.

Our founder, Troy Thollot, built this business on one core belief: “I’ve built a company on the philosophy that every ‘no’ has the power to be a ‘yes.’” That philosophy drives our culture of creativity, flexibility, and relentless dedication to clients.

We’ve proudly been recognized as one of America’s Coolest Stores by Instore Magazine .