Human Resources/Payroll Coordinator

About Us

Welcome to the Kartrite Resort & Waterpark, one of the countries most modern indoor waterparks. Located in the Catskills, this luxury lodge experience is the perfect adventure for families of all ages. We are looking for passionate, engaged team members to join us in creating an unforgettable experience for all of our guests.

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Conduct day to day operation of the Human Resources department which includes: Greeting internal and external guests to the Human Resources department, administer company benefits programs, conducting enrollments, answering questions and troubleshooting problems. Oversee and manager the successful processing of the hotels payroll. Provides support and training on payroll software and time keeping systems to Hotel staff.

Compensation Salary Range: $25.00 - $27.00 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No

Essential Duties and Responsibilities

• Assist associates whenever possible with requests and/or information.
• Attempt to answer associate questions and/or address associate concerns in a timely manner.
• Assist in the recruiting, screening and interviewing for all management and non-management hotel positions.
• Assist the Human Resources Director or Human Resources Manager in directing and instructing the management staff in effective recruiting and interviewing techniques using methods such as verbal presentations and written directions to ensure the hiring and retention of qualified and effective associates.
• Schedule interviews and process related paperwork.
• Create and update Human Resources bulletin boards and other posting locations as needed.
• Distribute paychecks as needed.
• Maintain accurate and updated department and associate files.
• Explain elements of various benefits to associates as required and assist with enrollment and claims processing.
• Assist with associate relations events and recognition, as needed, e.g. Associate of the Month program, Associate Anniversary Awards program, etc.
• Process benefits enrollments and other functions electronically, as required.
• Monitor and update job requisitions as required.
• Communicate hotel job openings internally and externally, via bulletin board postings, telephone, letters, referral contacts, telephone Hot Line, etc. pursuant to Company policy.
• Coordinate all other pre-selection activities, including drug testing; reference checks, etc., to ensure compliance with all Company policies and procedures.
• Process all transfer requests in the required time frame.
• Respond to all interviewed applicants via telephone or letter within required time frame.
• Assist Director of Human Resources or Human Resources Manager in achieving goals and objectives as identified in hotel annual AAP.
• Control the administration of wages and benefits to ensure the accurate and equitable application of same, analyzing and applying information retrieved from moderately complex reports, manuals and/or computer systems.
• Prepare correspondence and memos as needed.
• Maintain applicant flow log/data.
• Ensure all new hires and existing associates possess proper employment eligibility verifications.
• Comply with attendance rules and be available to work on a regular basis.
• Ensures that payroll is processed accurately and timely.
• Trains and assists the hotel staff at the property.
• Process off cycle checks, reversals and voids.
• Audit and reconcile payroll data.
• Perform Ad hoc reporting as necessary.
• Assist Finance with various tasks.
• Performs any other job-related duties as assigned.

Qualifications and Skills

• Hotel experience preferred.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
• Able to set priorities, plan, organize, and delegate.
• Written communication skills to be concise, well organized, complete, and clear.
• Ability to work effectively under time constraints and deadlines.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

• Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.
• HEI also provides pet insurance through the ASPCA.
• For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
• Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Welcome to HEI Hotels and Resorts' Career Page.

Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry. We show our love to our associates by providing market-leading compensation packages, generous PTO and flex-time initiatives, outstanding career development and advancement opportunities, and job-appropriate assets and resources. We're always looking for associates who share our passion for hospitality.

We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.