Senior Desk Adjuster, Home Liability

Investigate the origin and cause of complex or highly complex homeowner property/casualty claims Determine liability, secure information, review coverages, arrange appraisals, and settle claims Contact insureds, claimants, agents, attorneys, contractors, experts, special investigation units, other adjusters, and public personnel Identify complex issues and seek assistance as needed Handle third-party claims under multiple policy types and endorsements on a good-faith basis Conduct on-site inspections when needed and evaluate damages Negotiate claims with insureds, claimants, attorneys, and public adjusters Respond to customer inquiries, make appropriate decisions, and close files Interpret policies, leases, by-laws, declarations, articles, and contract coverages Make independent decisions, self-supervise files, and recognize when assistance is needed Provide parties with claim process and status updates; answer questions or redirect inquiries Mentor less experienced adjusters and serve as a subject matter expert Complete other assignments, duties, or projects as required Requirements Demonstrated experience providing customer-driven solutions, support, or service Demonstrated experience handling third-party, multi-line claims Demonstrated experience handling simple to moderately complex claims Extensive knowledge and understanding of policies and endorsements Extensive knowledge of each phase of the claim-handling process Obtain state-specific property casualty claims licensing as required Ability to work primarily from home, proximate to an office location within approximately 35–50 miles Ability to travel up to 10% Work that primarily involves sitting/standing Successful applicable background checks Signing a non-disclosure agreement for proprietary information, trade secrets, and inventions Sponsorship will not be considered unless specified in the posting Core Competencies Demonstrates extensive knowledge of the claims-handling process and policies, with the ability to negotiate and settle complex homeowner property and casualty claims. Provides customer-driven solutions while mentoring less experienced adjusters and making independent decisions. Highest-signal resume keywords Third-Party Claims Handling Multi-Line Claims Experience Claims Negotiation Policy Interpretation Customer Service ATS Optimization Keywords Hard Skills Claims Investigation Liability Determination Damage Evaluation Claims Settlement On-Site Inspections Complex Issue Identification Independent Decision-Making Mentoring Adjusters Understanding of Policies Claims Process Knowledge Soft Skills Customer-Driven Solutions Effective Communication Problem-Solving Collaboration Self-Supervision Certifications & Qualifications State-Specific Property Casualty Claims License Industry Keywords Homeowner Property Claims Casualty Claims Endorsements Good-Faith Basis Claim Process Updates Background Checks Non-Disclosure Agreement #J-18808-Ljbffr Jobtailor