Housing Specialist - Shelter

Title: Housing Specialist (Shelter)Location: New York City Metropolitan AreaReports to: Director of Social Services (or Housing Specialist Supervisor)Classification: Non-ExemptEmployment Type: Full-time (35 hours per week)Role Summary: The Housing Specialist (Shelter) will be responsible for providing housing services to help clients understand and overcome personal or social issues affecting their housing. The Housing Specialist (Shelter) will cooperate with case managers to develop service plans for clients to ensure permanent and stable housing and access to community sources. The Housing Specialist (Shelter) will be encouraged to be cross-trained and understand the job functions within the Social Services Department.Primary Job Responsibilities/Duties:The duties of the Housing Specialist (Shelter) include, but are not necessarily limited to:Serve as a Case Manager for clients with a goal of placing them in transitional and permanent housing.Assist in client intake, service planning, advocacy, and referral services in the absence of a Case Manager.Meet weekly or bi-weekly follow-ups on Individual Living Plans (“ILP”).Maintain records and counsel session logs in the Department of Homeless Services (“DHS”) CARES system.Conduct housing related activities and workshops.Provide follow-up case management for clients placed in housing to promote retention and document outcomes (aftercare mediation).Communicate with evening/weekend staff, as well as other agencies, to coordinate client services such as room and apartment viewings.Develop a list of real estate agents and brokers; established relationships and make daily contact with providers with real estate agents and brokers.Submit applications for General Population, Housing Preservation Development, and Supportive Housing via the PACT System.Compile and submit packages to DHS for Special One Time Assistance (“SOTA”), Enhanced One Shot Deal (“EOSD”), CityFHEPS and Pathway Home.Inspect client living quarters regularly.Escort clients to their permanent housing placement or coordinate transportation.Ensure rental agreements are finalized.Make appointments with landlords and other housing agents to ensure individuals have housing leads.Work collaboratively with social services staff to identify client readiness on housing.Treat all clients, visitors and employees with kindness, respect, and dignity.Enforce facility rules and regulations to maintain compliance.Attend staff meetings and serve on committees as required.Maintain confidentiality and professionalism.Time management and prioritization of case load.Maintain awareness of new trends and development in social services and related fields.Perform general clerical duties as needed.Physical Requirements:Ability to walk, stand, kneel, crouch, and bend over.Ability to lift, carry, reach, and handle objects weighing up to 25 pounds.Ability to sit at a desk and work on a computer for prolonged periods.Ability to travel to different locations within New York City, as needed.Work Environment / Schedule Requirements:May at times be required to work evenings, weekends, and/or holidays based on organizational needs, deadlines, or events.Qualifications:Baccalaureate degree in Social Work, Psychology, Sociology, or related field with two (2) or more years of direct social service experience; or an equivalent combination of education and/or experience.Knowledgeable of the plight of the homeless and vulnerable populations.Knowledgeable case work/case management methodologies.Commitment to the mission of NAICA, Inc.Proven ability to work collaboratively well with diverse groups.Proven ability to handle multiple tasks effectively under pressure.Strong organizational skills, detail-oriented, and efficient.Maturity, integrity, and sound judgment.Must be able to read, speak, write, and understand English for administrative purposes.Must pass a drug screening test to be appointed.This position may be subject to a series of checks before and/or after appointment.Equal Employment OpportunityNAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited.Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to View email address on click.appcast.io with the Subject “Reasonable Accommodation Request.”Competitive Benefits PackageComprehensive Health, Dental and Vision Benefits for full-time employees403(b) Retirement Savings PlansLoan Forgiveness Programs for eligible employeesPaid Holidays and VacationPaid Time-offVol Life Insurance and AD&DTerm Life and AD&D insuranceLong Term DisabilityEmployee Assistance Program support (EAP)Commuter Benefits ProgramAflac: Short-Term Disability, CA, Accident and HospitalEmployee Discount ProgramFalse StatementsMisrepresentation of your experience, skills, education, or other qualifications, or submission of false/fraudulent information or documentation during or after the application process may result in the rejection of your application or termination of your employment.At-Will Employment DisclaimerWhile we sincerely hope to form a long and mutually beneficial working relationship, NAICA is an at-will employer. Therefore, employment is subject to termination at any time, with or without notice or cause, at the discretion of you or the organization.Physical Requirements:Ability to walk, stand, kneel, crouch, and bend over.Ability to lift, carry, reach, and handle objects weighing up to 25 pounds.Ability to sit at a desk and work on a computer for prolonged periods.Ability to travel to different locations within New York City, as needed.Work Environment / Schedule Requirements:May at times be required to work evenings, weekends, and/or holidays based on organizational needs, deadlines, or events.Qualifications:Baccalaureate degree in Social Work, Psychology, Sociology, or related field with two (2) or more years of direct social service experience; or an equivalent combination of education and/or experience.Knowledgeable of the plight of the homeless and vulnerable populations.Knowledgeable case work/case management methodologies.Commitment to the mission of NAICA, Inc.Proven ability to work collaboratively well with diverse groups.Proven ability to handle multiple tasks effectively under pressure.Strong organizational skills, detail-oriented, and efficient.Maturity, integrity, and sound judgment.Must be able to read, speak, write, and understand English for administrative purposes.Must pass a drug screening test to be appointed.This position may be subject to a series of checks before and/or after appointment. #J-18808-Ljbffr NEIGHBORHOOD ASSOCIATION FOR INTER CULTURAL AFFAIRS INC