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AI product manager

Sifox, Inc.

Описание: Sadora AI (группа SiFox) автоматизирует коммуникации с клиентами с помощью AI-агентов: исходящие обзвоны, продажные сценарии, информирование и "умные" опросы для крупных корпоративных заказчиков (Enterprise) в Узбекистане. Мы ищем продакт-менеджера, который ведёт заказчика от начала до конца: погружается в его аккаунт, понимает боли и метрики, предлагает идеи, собирает требования и ставит задачи команде. Задачи Вести закреплённые аккаунты Enterprise-заказчиков: погружаться в их бизнес-процессы и проблемы, предлагать идеи, как AI-коммуникации улучшат их результат, и двигать аккаунт вперёд. Собирать требования напрямую у бизнес-заказчика, без посредников, и превращать их в понятный документ и задачи для команды. Строить прототипы решений по словам заказчика: сценарий разговора, логика AI-агентов, обработка возражений — самостоятельно и вместе с технической командой. Проектировать голосовые и диалоговые сценарии (скрипты, ветки, тон, паузы), чтобы робот звучал естественно и приводил к результату. Ставить задачи команде, следить за сроками и качеством, доводить договорённости до внедрения, а не до презентации. Проводить тесты и пилоты, смотреть метрики (дозвон, конверсия, качество разговоров, экономика звонка) и на их основе улучшать решение. Предлагать альтернативные подходы, если типовое решение не закрывает задачу заказчика. Требования Опыт с AI-агентами — обязательно. Вы сами строили AI-агентов или мультиагентные сценарии, писали промпты, оценивали качество их работы; LLM (например, Claude) — ваш повседневный инструмент. Понимание обзвонов и диалогового дизайна (VUI). Вы знаете, как устроен исходящий звонок: скрипты, возражения, конверсия, контроль качества, экономика звонка, и умеете написать диалог для голосового бота так, чтобы он звучал по-человечески. Особенно ценно, если вы сами развивали направление обзвонов, а не наблюдали со стороны. Владение аккаунтом или продуктом от начала до конца — сбор требований, постановка задач команде, работа с метриками. Опыт 3–6 лет. Прямая работа с бизнес-заказчиками без посредников: вы сами слышите боль клиента и превращаете её в идею, требования или прототип. Берёте ответственность за результат на себя. Вы доводите задачу до конца, а не передаёте её дальше: сначала сами разбираетесь и пробуете несколько путей, а за помощью идёте, когда точно упёрлись в стену, и приходите уже с понятной картиной и вариантами. Средний технический бэкграунд: не инженер, но уверенно разбираетесь в логике автоматизаций и интеграций и можете предметно обсуждать техническую сторону решения. Узбекский и русский — отличное владение. Будет плюсом: Опыт работы в компании с AI-роботами и голосовыми ассистентами, в контакт-центре или на исходящих обзвонах; Опыт работы с CRM и автоматизацией процессов; Опыт в сфере онлайн-обучения (e-learning); Опыт project-, program- или операционного менеджера — важно погружение в продукт и работа с клиентом, а не название должности. Условия Работу в команде, которая развивает AI-автоматизацию для крупного корпоративного бизнеса Узбекистана. Полный цикл работы с Enterprise-заказчиками: от боли клиента и прототипа до пилота и внедрения. Работу с передовыми AI-технологиями (AI-агенты, мультиагентные сценарии, Claude) и реальное влияние на продукт. Автономию: вас не нужно проводить за руку, мы ценим людей, заряженных на результат. Удалённую работу, график 5/2, оформление по трудовому договору, место работы — Ташкент. #J-18808-Ljbffr Sifox, Inc.

Vacancy posted 2 days ago
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