Senior Engagement Team Lead, Enterprise

About Us Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. We lean in: ownership over titles, outcomes over intentions. We fight for excellence: high standards, direct, ego-free feedback. We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. About the Role Legora's Engagement team is scaling fast, and we're building the management layer to match. As a Senior Engagement Team Lead, you'll own the performance of a team of Engagement Associates, Engagement Managers, and Senior Engagement Managers — setting the standard for how we onboard, adopt, retain, and expand our enterprise client relationships. This is a people leadership role for someone who has already proven they can do the work — who has owned a commercial book, driven retention and expansion, and built trusted relationships with sophisticated clients. You'll set the bar, build the systems, and coach the people who deliver Legora's premier client experience at scale. What You’ll Do Own an Enterprise vertical — firm or corporate — leading a team of Associates, Managers, and Senior Managers across multiple client portfolios, accountable for adoption, retention, and expansion at scale. Support your team on the highest-stakes client moments as a strategic advisor — engaging executive sponsors, quantifying value, and ensuring Legora shows up at its best, stepping in for client conversations as needed. Build the frameworks and operating rhythms that scale the team — portfolio reviews, coverage and health inspection, and coaching cadences that keep execution sharp. Set the standard for how the team drives value at scale — turning what works across portfolios into repeatable, scalable engagement motions. Drive the commercial outcomes for your segment — setting targets across the team's portfolios, guiding complex renewals and expansions, and feeding insight to Product, Marketing, and Legal Engineering. Get ahead of risk across portfolios — reading early signals at the segment level, resolving systemic blockers, and coaching the team to protect retention before issues escalate. Champion AI as a force multiplier — building and automating workflows yourself and equipping the team with tooling that compounds leverage across every account. Grow and scale the team — hiring, developing, and retaining Engagement talent at every level, and raising the bar for great engagement across the function. What You Bring 10+ years in management consulting, client advisory, or a comparable client-facing field, with 3+ years managing client-facing teams — including other managers. A track record of owning post-sales outcomes — accountable for adoption, retention, and expansion across a portfolio of complex clients. A proven developer of talent at every level — from early-career Associates to Senior Managers — with clear standards and a habit of making people better. Executive presence and sharp stakeholder instincts — trusted at the senior-most client levels, with the judgment to know when to step in, coach, or escalate. A builder who automates — fluent with AI, you create leverage for yourself and your team by building and automating workflows, not just using them. Deep data fluency — you read portfolio metrics and account health with rigor and use them to drive decisions. Strong operational discipline — you build inspection frameworks and run tight rhythms that scale execution quality across a team. A passion for in-office collaboration — we're in-office 5 days per week in our Union Square HQ, building together. What's In It For You Global collaboration: Partner with teams and clients domestic and internationally. Competitive package: Comprehensive salary, benefits, and tools for success. Meaningful work: Your efforts shape how thousands of lawyers use AI daily. In-person environment: Union Square office designed for ambitious builders and company provided lunch daily. Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package: Medical, Dental & Vision Multiple medical plan options through Aetna and Kaiser Permanente HSA or Healthcare FSA (based on plan selection) Dental plans via MetLife Vision plans via Vision Care Family Support Generous parental leave Free access to Maven Clinic Dependent Care FSA Free One Medical membership for employees and dependents Additional Perks Pre-tax commuter benefits Life Insurance + STD/LTD 401(K) with generous company match Unlimited PTO Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.