Network Technician - 3rd Shift

Job DescriptionJob DescriptionNetwork Technician - 3rd ShiftLocation: Montgomery, ALOnsite FlexibilityOnsiteContract DetailsPosition Type: Right to HireContract Duration: 6 monthsPay Rate: $20.00 $21.00 / Hour (USD)Shift / Schedule: 3rd shift (12:00 AM 8:00 AM). Must be able to train for 2 weeks on 2nd shift, then 2 weeks on 1st shift before beginning 3rd shift. Schedule rotation: 10 days on, 4 days off, 5 days on, 2 days off, then repeat. Shift work includes weekends and holidays as part of a 24/7 operational support team.Interview Type: In PersonBackground Requirements: Standard background and ALEA checkContract-to-Hire: This position must be able to convert to merit system and will convert at the discretion of the hiring manager.Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.Job SummaryThis role supports a 24/7 network operations team responsible for monitoring, maintaining, and troubleshooting a State Data Network. The position is a 3rd shift assignment requiring an initial training period on 2nd and 1st shifts before transitioning to the overnight schedule.Key ResponsibilitiesMonitor network alarms, alerts, and faults; respond promptly to ensure service reliability and availability.Maintain and update ServiceNow records including incidents, requests, problems, configuration items, change requests, and resolution details.Analyze State Data Network using reports from network management systems, databases, and spreadsheets to identify and address equipment or service issues.Initiate trouble reports and corrective procedures to involve appropriate maintenance or technical support personnel.Participate in shift work, including weekends and holidays, as part of a 24/7 operational support team.Required SkillsMinimum 1 year of experience with LAN/WAN maintenance and support.Minimum 1 year of call center or service desk experience.Strong customer service skills.Experience or knowledge of voice and data circuits, including troubleshooting and research.Familiarity with incident ticketing systems such as ServiceNow or Remedy.Preferred SkillsCompTIA Network Certification.Education RequirementsHigh School Diploma or GED.Required ExperienceAt least 1 year of systems analysis or service desk experience.BenefitsMedical, Vision, and Dental Insurance Plans401k Retirement FundAbout GTTGTT is an NMSDC-certified Minority Business Enterprise (MBE) headquartered in Portsmouth, New Hampshire. GTT is a subsidiary of Chenega Corporation, an Alaska-based company and one of the largest Alaska Native-owned corporations. An Inc. 5000 honoree and one of SIA's Best Staffing Firms to Work For, GTT connects professionals with Fortune 500 organizations across IT, engineering, construction, utilities, life sciences, financial services, and healthcare throughout the U.S. and Canada. We're committed to diverse, inclusive workplaces and to placing people in roles where they can do their best work.Job Number: 26-17285Industry: Information Technology#gttjobs\nCompany DescriptionGlobal Technical Talent is a subsidiary of Chenega Corporation ( with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier. There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: AwardsSIA’s Fastest Growing Staffing Firm: 2023 and 2015 SIA’s Best Staffing Firm to Work for: 2019 -2023 Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015 Randstad Preferred Supplier: 2020 - 2023 TechServe Alliance Excellence Award. 2019 NH Business Magazines Fast 5 fastest growing companies Ernst & Young Entrepreneur of the Year Finalist: 2015Company DescriptionGlobal Technical Talent is a subsidiary of Chenega Corporation ( with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist: 2015