Student Success Coach (Grant Funded)

Student Success Coach (Grant Funded)

Highland Community College is seeking a dedicated and student-centered Student Success Coach to support student achievement and retention through targeted coaching, intervention strategies, and holistic support services. This grant-funded position focuses on helping students-especially those identified as high-risk-overcome barriers and persist toward their academic and personal goals. This role also includes responsibilities as an athletic coach.

Note: This position is contingent upon the availability of grant funding.

Key Responsibilities

• Manage a caseload of students, including grant program participants and other identified high-risk populations
• Provide individualized coaching to help students develop self-efficacy, overcome barriers, and achieve academic success
• Teach time management, study skills, organization, and self-regulation strategies
• Develop and implement individualized student success plans
• Connect students with wraparound support services, including mentoring, counseling, tutoring, and other campus resources
• Serve as a liaison to assist students in navigating college systems and services
• Support retention initiatives by actively engaging students in goal setting and success planning
• Utilize predictive analytics and assessment tools to identify student needs and coordinate support services
• Participate in the retention referral program, including case management and student follow-up
• Assist in coordinating and implementing high-engagement student success strategies and technologies
• Support Testing Center operations as needed
• Maintain accurate records and utilize systems for program tracking and communication
• Serve as an athletic head or assistant coach (sport to be determined)
• Assist in recruiting, organizing, and leading a competitive intercollegiate athletic program
• Collaborate with the Director of Athletics on program operations, including scheduling, eligibility, fundraising, and event management
• Perform other duties as assigned

What We're Looking For

Education & Experience

• Bachelor's degree required; Master's degree preferred in counseling, education, student development, or a related field
• Minimum of three (3) years of experience assessing student learning needs or in a related role
• Equivalent combinations of education and experience may be considered

Skills & Knowledge

• Knowledge of learning theory, instructional strategies, and student development practices
• Understanding of academic advising, student support services, and retention strategies
• Familiarity with intercollegiate athletics, coaching principles, and regulations
• Experience working with diverse student populations
• Ability to use data and analytics to inform decision-making
• Strong problem-solving and critical-thinking skills
• Effective organizational and record-keeping abilities
• Proficiency in computer systems and software applications
• Excellent written, verbal, and interpersonal communication skills
• Ability to present information effectively in individual and group settings
• Skill in coaching individuals and teams and coordinating programs or events
• Ability to build and maintain effective relationships with students, faculty, and staff
• Demonstrated professionalism, sound judgment, and commitment to student success

Licenses & Certifications

• Ability to obtain certification to administer Pearson VUE, CLEP, and DSST exams within 3-6 months of hire (preferred)

Work Environment & Requirements

• Medium work level: ability to lift up to 50 lbs. occasionally, 20 lbs. frequently, and 10 lbs. continuously
• Potential exposure to hazardous materials (e.g., bloodborne pathogens)
• Ability to work flexible hours, including early mornings, evenings, and weekends
• Ability to travel to off-campus locations as needed

Why Join Highland Community College?

• At Highland Community College, we are committed to our core values of Integrity, Compassion, and Respect. We seek employees who demonstrate Commitment, strong Interpersonal Skills, Lifelong Learning, and Sound Judgment.
• Make a meaningful impact on student success and retention
• Support students through holistic, individualized coaching
• Contribute to both academic and athletic development programs
• Collaborate in a supportive, student-focused environment

Salary & Benefits

• Salary Range: $42,224 - $63,357 annually
• Comprehensive benefits package available
  (Details available at

How to Apply

Interested applicants should apply online at Applications are not complete until the following materials are submitted.

• Online application
• Cover letter
• Resume
• Unofficial transcripts
• Contact information for three professional references

For questions or alternative application methods, please contact Human Resources at View phone number on click.appcast.io.

Equal Opportunity Employer

Highland Community College is an Equal Opportunity Employer. We encourage applications from veterans, minorities, individuals with disabilities, and candidates from diverse backgrounds.