Software Engineer - ERP, Systems Integration

Job Description Job Description POSITION: Software Engineer - ERP, Systems Integration & AI Automation REPORTS TO: Manager of IT LEVEL: Mid-level, hands-on technical contributor OBJECTIVE: Support, maintain, and improve Verrex's internal ERP/business system on Red Hat Enterprise Linux, the company's primary business platform. Help ensure reliable tools, accurate data, practical reporting, integrations with systems such as Salesforce, and responsible use of AI-enabled tools such as Microsoft Copilot, Copilot Studio, Power Automate, or similar platforms where they improve ERP workflows. COMPENSATION: Salary, exempt (non-hourly), monthly cell phone stipend. 40 hours per week. The majority of work time is expected to fall within normal Verrex business hours of 8:00 a.m. to 5:00 p.m., Monday through Friday, with a 1-hour lunch. BENEFITS: Verrex offers a comprehensive benefits package to support the health, well-being, and financial security of our employees. Benefits include: Medical, dental, and vision insurance (VSP) Company-sponsored 401(k) plan with matching contributions Company-paid life insurance and AD&D coverage ($50,000) Long-term disability (LTD) insurance Optional supplemental life insurance available for purchase Healthcare and Dependent Care Flexible Spending Accounts (FSAs) Access to AFLAC supplemental insurance products This benefits summary is intended as a general overview and is subject to the terms and conditions of the official plan documents. ____________________________________________________________________________ ROLE SUMMARY: The Software Engineer - ERP, Systems Integration & AI Automation is a hands-on, mid-level role for a developer who can troubleshoot, learn quickly, and work across business systems. The ideal candidate has solid software development fundamentals, is comfortable working in Linux and SQL, and is eager to support users, build integrations, and evaluate practical AI-assisted improvements. The focus is applying available tools responsibly to improve ERP support, reporting, workflow automation, documentation, and user productivity. RESPONSIBILITIES: Support and maintain Verrex's internal ERP/business applications, including order entry, job control, work orders, job tracking, job performance, bar coding, purchasing, shipping/receiving, reporting, and related operational processes. Troubleshoot production issues, identify root causes, test fixes, and communicate status clearly to users and management. Develop, modify, and maintain software features, reports, forms, scripts, database queries, data imports/exports, and workflow improvements. Build and support integrations between the ERP and other business systems, including Salesforce, using APIs, database connections, scheduled jobs, file-based transfers, webhooks, middleware, or other appropriate approaches. Identify, prototype, and support practical AI-enabled ERP improvements using Microsoft Copilot, Copilot Studio, Power Automate, AI-assisted development tools, or similar platforms; validate use cases for data quality, permissions, security, accuracy, human review, and maintainability. Work with management and end users to understand business requirements, document needs, define scope, and translate requirements into practical solutions. Maintain and improve data accuracy, system reliability, access controls, error handling, integration monitoring, and automation safeguards. Create and maintain technical documentation, user guides, support notes, integration documentation, and AI/automation playbooks in a company wiki or documentation platform. Use version control, issue tracking, and support tools to track development work, user requests, bugs, automation requests, and resolutions. Provide end-user training and knowledge transfer to IT/network operations team members so they can assist with day-to-day support. Stay current on relevant development tools, platforms, integration methods, AI-assisted business tools, and best practices, and learn new technologies as business needs evolve. Attend meetings in Mountainside, NJ or by conference call/video as needed and complete administrative tasks such as time entry, status updates, and expense reports when applicable. REQUIRED QUALIFICATIONS: Mid-level experience in software development, business systems support, ERP support, systems integration, or a similar technical role. Practical experience with SQL and relational databases, including writing queries, troubleshooting data issues, and supporting reporting needs. Comfortable working in a Linux environment, preferably Red Hat Enterprise Linux, including command-line tools, file permissions, logs, services, and basic troubleshooting. Experience with web application technologies such as PHP, JavaScript, HTML, CSS, jQuery, Apache, or similar technologies, with willingness to support both legacy and modern codebases. Understanding of APIs and data integrations, such as REST/SOAP APIs, JSON/XML, webhooks, scheduled jobs, CSV imports/exports, SFTP, or middleware. Practical interest in AI-assisted business tools and ability to learn platforms such as Microsoft Copilot, Copilot Studio, Power Automate, or similar tools without needing to be an AI/ML specialist. Familiarity with version control, preferably Git, and issue tracking/support ticketing tools such as Mantis, Zendesk, Jira, or similar. Ability to learn unfamiliar systems quickly, investigate problems independently, ask good questions, and follow through until issues are resolved. Strong communication skills, good documentation habits, attention to detail, and judgment when handling company data in integrations, automation, and AI-assisted workflows. PREFERRED/NICE TO HAVE: Experience integrating with Salesforce or supporting Salesforce-connected business processes. Exposure to Microsoft Copilot, Copilot Studio, Power Automate, Power Platform, chatbots, AI assistants, or similar business automation tools. Experience supporting ERP, order management, job tracking, purchasing, warehouse, inventory, barcode, shipping/receiving, or financial/operations systems. Experience with scripting or automation using Python, shell scripting, PHP, or similar tools. Experience with reporting tools, dashboards, data extracts, ETL, business intelligence processes, or AI-assisted report summarization. Basic understanding of system security, data validation, backups, logging, change control, and responsible AI/data governance practices. Experience working in a small-to-mid-size business environment where flexibility, practical problem solving, and cross-functional collaboration are important. SUCCESS IN ROLE Learns the ERP system and Verrex business processes well enough to become a dependable support resource. Solves problems pragmatically without needing every answer provided in advance. Recognizes where integrations, automation, reporting improvements, or AI-assisted tools can improve operations without overcomplicating the system. Communicates progress, risks, assumptions, and tradeoffs clearly. Writes maintainable code and clear documentation. Balances daily support needs with project work and continuous improvements. Is curious, adaptable, reliable, and willing to learn whatever tools or skills are needed to support the business. TECHNOLOGY ENVIRONMENT:This role may work with some combination of Red Hat Enterprise Linux, Apache/web servers, PHP, SQL databases, JavaScript/jQuery/HTML/CSS, Salesforce, APIs, data imports/exports, reporting tools, Git, Mantis, Zendesk, Replicon, company wiki/documentation tools, Microsoft Copilot, Copilot Studio, Power Automate, Power Platform, AI-assisted development tools, and other business systems. Specific tools may change over time; the ability to learn and adapt is essential. This job description may be revised at any given time by Verrex Management. Employee Handbook Please refer to the Verrex Employee Handbook for company policies on such issues as employment wages, salary, benefits, services, reimbursable expenses, employee communications, safety, health, standards of conduct, and corrective action. Equal Opportunity Employer Statement Verrex is proud to be an equal opportunity employer. We are committed to creating an inclusive, respectful workplace where everyone can thrive.