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Field Support Analyst

Quantum World Technologies Inc.

Job Description

Role : Field support analyst

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Location: Milwaukee, WI ( day 1 onsite )

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Duration : Long Term

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If there are past selected candidates open for relocation, you can consider them. Please submit.

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Resource's Typical Day

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  • Support AV setup and troubleshooting for training sessions and events
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  • Provide deskside and end-user technical support
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  • Manage and resolve support tickets
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  • Assist with hardware deployment and distribution
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  • Deliver proactive customer service
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Experience

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  • 1-3 years of IT support experience
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  • 5+ years of customer service experience
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Education

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  • High School Diploma with relevant technical experience
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Technical Skills

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  • Windows 11
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  • Microsoft 365
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  • Intune
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  • Azure
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  • Active Directory
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  • Device Imaging
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Vacancy posted 10 days ago
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