Field Support Analyst
Quantum World Technologies Inc.
Job Description
Role : Field support analyst
\nLocation: Milwaukee, WI ( day 1 onsite )
\nDuration : Long Term
\n \nIf there are past selected candidates open for relocation, you can consider them. Please submit.
\n \nResource's Typical Day
\n- \n
- Support AV setup and troubleshooting for training sessions and events \n
- Provide deskside and end-user technical support \n
- Manage and resolve support tickets \n
- Assist with hardware deployment and distribution \n
- Deliver proactive customer service \n
Experience
\n- \n
- 1-3 years of IT support experience \n
- 5+ years of customer service experience \n
Education
\n- \n
- High School Diploma with relevant technical experience \n
Technical Skills
\n- \n
- Windows 11 \n
- Microsoft 365 \n
- Intune \n
- Azure \n
- Active Directory \n
- Device Imaging \n
Vacancy posted 10 days ago
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