Clinician / DHH / Deaf and Hard of Hearing Services / Charlotte Office

Clinician / DHH / Deaf and Hard of Hearing Services / Charlotte Office

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

Our Deaf and Hard of Hearing (DHH) Therapists provides comprehensive clinical assessments and evaluations, as well as medically necessary outpatient therapy services to deaf and hard of hearing adults and children with mental health, developmental disabilities and/or substance abuse challenges so they may attain personal outcomes and lead full, meaningful lives that they envision.

Our services are designed to offer support to Deaf individuals as they seek to establish stable living arrangements, learn new skills and information, find helpful resources, and gain meaningful employment. We believe that people should be as independent as possible in their lives, while receiving the support they need to be successful in reaching their goals.

Quality Management/Clinical

• Facilitates clinical intakes and assessments for adults and children with a wide variety of mental health, developmental disabilities, and substance abuse challenges
• Provides comprehensive clinical assessments to determine services needed and medically necessary
• Effectively evaluates and treats clients
• Formulates comprehensive person-centered treatment plans that are individualized to the individual/family's specific treatment needs and are based on clinical experience and knowledge.
• Utilizes various, best practice therapy modalities of treatment
• Provides individual and group therapy services to promote optimum mental health and overall wellbeing
• Establishes and maintains the confidence and cooperation of individuals and families on service, other staff members, and community stakeholders in carrying out the goals and objectives of the treatment plan
• Maintains and exhibits self-awareness and professional boundaries
• Establishes a non-threatening therapeutic treatment environment
• Prepares/obtains correspondence reports as necessary to implement effective assessments, treatment plans and therapy services
• Performs clinical role consistent with RHA policy and procedures, State and Federal rules and statutes
• Serves as a member of the QA Audit Team to review various charts for accuracy

Advocacy and Mentoring/Coaching

• Encourages individuals and families receiving services to explore their feelings, thoughts, and behaviors and to develop insights into themselves, their relationships, and how to achieve their desired outcomes

Operations

• Submits and obtains authorizations from Value Options and Local Management Entities
• Ensures that services rendered to persons served are billable via management of cases and/or providing direct services
• Ensures treatment service records are in compliance with and corrected in accordance to agency, state, local, federal, and accreditation standards.
• Ensures that documentation of service planning, authorization, billing and provision is completed in a manner consistent with RHA policy and procedure and state rules, definitions, or laws
• Ensures adherence to confidentiality of records and documentation consistent with HIPPA guidelines
• Ensures that incident reports are completed and submitted to appropriate state/local agencies and consistent with RHA policy and procedure.

Team Work

• Participates in treatment team meetings
• Provides on-call/first responder services as scheduled at local office. Provides crisis intervention and response for individuals assigned to caseload or as additional on-call role.
• Refers individuals inquiring about services or receiving services to appropriate community agencies and resources
• Communicates ideas on improving services to Team Leader and/ or Director
• Provides clinical, technical assistance to team in case conceptualization, development, and/or implementation of PCP
• Attends clinical team meetings
• Coordinates clinical team meetings as requested or directed by the Director or Team Leader to enhance clinical knowledge and ensure quality provision of integrated services
• Provides training other teams on clinical and diagnostic material at the request of the Director or Vice President of Operations

Communication

• Maintains consistent communication with Team Leader, Therapist, and State Director (as appropriate) regarding documentation, authorizations, consumer progress toward goals, and consumer satisfaction.
• Maintains regular contact with the persons served, their treatment teams, guardian and significant others in the person's life

Business Performance

• Provides clinical services and supports in attainment of budgetary goals
• Collaborates with management to promote the growth of the company by making sound clinical decisions regarding revenue and expenditures as related to current and new services.

Education, Licensure, and Experience required for the position include:

• Doctorate Degree in Psychology, Social Work, Education, Nursing, Sociology.
• Two years of mental health, developmental disabilities, and/or substance abuse clinical services experience
• Fluency in American Sign Language (ASL) (Required) as determined by a Sign Language Proficiency Interview (SLPI) score of Advanced Plus or better.
• Knowledge of Deaf Culture (Required)

Physical requirements to perform essential functions of the job included:

• Regular required to lift 20 lbs.
• Must be able to lift a minimum of 40 lbs.
• Must be able to pull a minimum of 25 lbs.
• Must be able to squat, kneel, crawl, crouch, climb, and stoop.
• Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls.
• Required to regularly stand and walk.
• Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing and lifting.
• Vision requirements include close vision, distance vision, and peripheral vision.

Pre-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you've earned from hours you've already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.