Support

Service Global

Job Title: Network Support Engineer-L1 Job Type: Contract/Full Time Location: Cincinnati, OH 45202 - USA Salary: Competitive Salary

Job Responsibilities Include

Break-fix:

Visually inspecting devices to assess equipment status
Rebooting routers, servers, storage devices or other equipment
Providing loop-back cables in order to test circuits remotely
Re-seating or replacing components or cables
Removing Alternating Current ("AC") or Direct Current ("DC") power from equipment
Cleaning equipment or connectors
Connecting a customer-provided test set or test router to equipment
Swapping removable storage media
Installing or replace modular equipment components
Dispatching equipment for repair
Cleaning fibers
Taking light levels
Installing loop backs
Providing planned maintenance or circuit migration support
Installing Small Form Factor Pluggables (each an "SFP") or Gigabit Interface Converters (each a "GBIC")
Troubleshooting hardware problems on any device
Racking and de-racking of any device installed
Labelling /inventory equipment plus digital picture and serial number recording
Tape backup: cassette exchange and storage in strongbox
Power cycling a router, server, switch and soft-booting a server
Follow Data Eradication process

Provisioning :

Install cables or optics for new circuits
Re-connect / disconnect / replace existing circuits
Testing of cables and optics

Deployment :

Physical Cabling
Cable Management
Northbound Cabling (Fiber /Copper/Power)
Rack/Stack/Jack
Installation Support (PDU, Network Switches, etc.)
E-Waste and other clean-up activities

Job Requirements:

Proven experience in a network administrator role
Hands on experience in networking, routing and switching
Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
Experience with firewalls, Internet VPN's remote implementation, troubleshooting, and problem resolution is desired
Ability to set up and configure server hardware
Familiarity with backup and recovery software and methodologies
Great at organizing, prioritizing and multitasking
CCNA, Network+, CCNP, CCDP, CCIE or equivalent
BSc degree in Computer Science or related field or equivalent
Associate's degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred

Mandatory Skills

data center

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Vacancy posted 21 hours ago

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