Home Delivery - Clerk

Who Is Bristol Farms?

Since opening our first market in Rolling Hills, CA, Bristol Farms has brought people together around a love for cooking and sharing delicious food. We have worked to create a community of curious foodies - people who enjoyed exploring the aisles and discovering new and exciting ingredients. We know that in order to achieve this goal, we must provide the freshest, highest-quality, locally sourced meat, seafood, and produce, complement it with an awesome array of groceries in each aisle, and create an extraordinary experience for every guest.

To create that experience, we rely on our amazing team members and leaders to provide extraordinary service; and to create a fun, interactive, and engaging environment where we invite the guests to participate in the experience.

We seek out team members who not only enjoy food but are passionate about it. Team Members who thrive in a fast-paced environment and can still maintain a calm demeanor, who have a positive attitude, and who work well in a team environment. People who are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where they work. We look for team members who can connect with people and reach a level of hospitality that exceeds guests' expectations.

Ingredients You'll Bring to the Table

You love food and can create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests' expectations. You are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work, You embody a spirit of entrepreneurship and mutual respect. You approach every situation with a YES! attitude and seek to find a solution to all opportunities that arise.


What Will Be On Your Plate?

Job Title: Home Delivery Clerk

Department: Home Delivery

Reports To: Manager of Service

FLSA Status: Nonexempt

Essential Duties and Responsibilities

• Ensure orders are accurately picked, packed, and delivered in good condition.
• Provide excellent customer service by delivering orders in a timely and courteous manner.
• Address and resolve any issues or delays that may arise during the delivery process efficiently and effectively.
• Drive safely and represent the company with professionalism at all times.
• Manage multiple orders, delivery locations, and customer preferences effectively.
• Collaborate with team members to optimize delivery routes and ensure the freshness of food items.
• Operate delivery vehicles safely in various traffic and weather conditions.
• Assist team members in navigating routes using GPS devices.
• Communicate clearly with internal teams, customers, and stakeholders to resolve any issues or concerns.
• Maintain detailed delivery logs and ensure order accuracy.
• Lift and carry heavy food orders and operate a vehicle for extended periods.
• Demonstrate strong interpersonal, verbal communication, and conflict resolution skills.
• Maintain a clean driving record and possess a valid driver’s license.

Customer Service Skills

Home Delivery Clerks are expected to provide customer service that is extra ordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. Home Delivery Clerks are expected to have a positive “can-do” attitude; treat others with respect; and easily adjust to changes in the workplace.

Education and/or Experience

High School diploma or general education degree (GED).

Physical Demands

While performing the duties of this job, the employee is required to stand for long periods of time; walk; frequent use of hands; hands to finger; handle, or feel objects, tools, or controls; talk or hear; and taste or smell. The employee frequently is required to reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and /or move up to 50 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Why You’ll Love Working at Bristol Farms:

• Amazing earning potential, paid weekly!
• A values-based culture that will engage and empower your growth and development
• A strong training program that will build your guest service skills
• Opportunity for growth within our family of brands
• Benefits available – Including medical, dental, vision, and 401K
• Numerous scholarship opportunities available to full & part time team members
• 20% discount at all Bristol Farms and Lazy Acres locations
• $60 credit to Shoes for Crews every 6 months of employment