Business Data and Reporting Analyst 1 (Hourly)

GENERAL DUTIES Under supervision, provides and/or oversees expert end-user support by proficiently and accurately inputting, auditing, and reporting on information in CUNYfirst (i.e., PeopleSoft). CUNYfirst is the City University of New York's Enterprise Resource Planning (ERP) Oracle/PeopleSoft system used to capture and maintain the University's student administration, human resources and finance functions. Under supervision, provides and/or oversees expert end-user support by proficiently and accurately inputting, auditing, and reporting on information in CUNYfirst (i.e., PeopleSoft). CUNYfirst is the City University of New York's Enterprise Resource Planning (ERP) Oracle/PeopleSoft system used to capture and maintain the University's student administration, human resources and finance functions. This position differs from an Information Technology position in that an incumbent in an Information Technology position provides hardware support, software programming and networking, systems planning, and/or technological troubleshooting while a Business Data and Reporting Analyst is a highly skilled end-user of CUNYfirst. There are 4 levels of this title. Related duties may be assigned as needed. Levels 1 and 2 are non-exempt from FLSA. Levels 3 and 4 are exempt from FLSA. This job is in CUNY's Classified Civil Service. The full specification is available on our web site at CONTRACT TITLE Business Data and Reporting Analyst CAMPUS SPECIFIC INFORMATION The Business Data and Reporting Analyst supports Enrollment Management through the effective use of CUNYfirst, the City University of New York’s enterprise system for student administration, enrollment management, and financial aid. The incumbent is responsible for reviewing, analyzing, and maintaining student data, with a particular focus on financial aid records and CUNY Reconnect grant information, to ensure data accuracy, compliance, and operational efficiency. This position requires advanced proficiency as an end user of CUNYfirst and differs from an Information Technology role. Information Technology positions focus on hardware support, software development, networking, systems planning, and technical troubleshooting. In contrast, the Business Data and Reporting Analyst utilizes CUNYfirst to extract, interpret, and report data in support of Enrollment Management and institutional decision-making, rather than providing technical or infrastructure support. RESPONSIBILITIES Key responsibilities include generating and analyzing reports, supporting data-driven initiatives, collaborating with Enrollment Management and Financial Aid units, and ensuring adherence to University policies and procedures related to data integrity and reporting. There are 4 levels of this title. This specification describes typical assignments for this title; related duties may be assigned as needed: UtilizeCUNYfirstto review, analyze, and maintain student records related to enrollment, financial aid, and CUNY Reconnect grant programs. Support Enrollment Management by ensuring the accuracy, consistency, and integrity of student data across administrative and financial aid modules. Generate, analyze, and distribute standard and ad hoc reports to support operational planning, compliance, and decision-making. Collaborate with Financial Aid, Enrollment Management, and other administrative offices to identify data discrepancies and implement corrective actions. Monitor data quality and compliance with University policies, procedures, and reporting requirements. Interpret institutional data and present findings in a clear and professional manner to stakeholders. Maintain documentation of reporting processes, data standards, and procedural guidelines. Provide functional support and guidance to end users on the proper use of CUNYfirst related to enrollment and financial aid processes. Assist in system testing, validation, and user acceptance activities related to updates or enhancements affecting enrollment and financial aid functions. Ensure confidentiality and security of student records in accordance with federal, state, and University regulations. Demonstrated English language proficiency, including the ability to speak, read, write, and understand English well enough to meet minimally acceptable performance standards set for the job tasks. Accurately inputs information into CUNYfirst related to student, employee, registrar and/or financial transactions. Runs standard and ad-hoc CUNYfirst reports including registrar inquiries. Reviews CUNYfirst daily transaction and other reports in order to identify and correct errors. Answers general CUNYfirst questions from students, employees, managers and other system users. Reviews and resolves simple problems relating to student, employee and/or financial aid CUNYfirst transactions. MINIMUM QUALIFICATIONS All Levels Possession of a High School Diploma or GED. Demonstrated English language proficiency, including the ability to speak, read, write, and understand English well enough to meet minimally acceptable performance standards set for the job tasks. One (1) year of related full-time experience utilizing PeopleSoft computer software technology. CUNY considers full-time experience to be 35 hours per week. Experience that is less than full-time and more than 20 hours per week can be prorated at 50% (e.g., two month's related work experience at 20-35 hours per week equate to one month's full-time related work experience.) This title has four levels. To qualify for Levels 2 - 4, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required. COMPENSATION New Hire Rate - $24.48/hour Incumbent Rate - $27.68/hour This amount reflects a 13% salary suppression in effect for the first 24 months of employment only** CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world. BENEFITS CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria. CLOSING DATE December 1, 2026 JOB SEARCH CATEGORY CUNY Job Posting: Information Technology/Technical EQUAL EMPLOYMENT OPPORTUNITY CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer. JOB ID 32937 LOCATION City College of New York #J-18808-Ljbffr