Medical Assistant I

Job Description Summary

Vera Whole Health

Pay: $24.00 per hour

Job Type: Full-Time: Schedule: Monday-Friday, 7:30 AM - 4:30 PM

Locations: Polaris, Dublin, Easton, and Westerville, OH

Join Vera Whole Health
Vera Whole Health is seeking a dependable, patient-focused Medical Assistant to support our providers and deliver exceptional patient care. This role is ideal for someone who enjoys building relationships with patients, thrives in a collaborative environment, and is committed to providing outstanding service and clinical excellence.

The Medical Assistant will support 2-4 providers and play an essential role in both clinical and administrative workflows across our care centers.

How will you make an impact & Requirements

Important Requirements

• Must be willing to work at all four Vera Whole Health care centers:
  • Polaris
  • Dublin
  • Easton
  • Westerville
• Locations are within approximately 20 minutes of one another
• Work location schedules are provided 3-4 weeks in advance
• 1-2 years of Medical Assistant experience required
• Must have experience with:
  • Phlebotomy/lab draws
  • Injections and immunizations
  • Customer service
• Reliable attendance is essential
• Comfortable working in a fast-paced environment with multiple providers

Key Responsibilities
Patient Care

• Room patients and complete intake procedures
• Obtain and document manual vital signs in the EMR
• Assist providers during examinations and office-based procedures
• Administer immunizations, injections, and oral medications
• Perform phlebotomy and prepare specimens for laboratory testing
• Process labs, swabs, and other patient samples
• Observe and document patient responses to treatments and procedures
• Provide patient education and support preventive care initiatives
• Track referrals, preventive care needs, and follow-up items
• Conduct patient outreach related to referrals, care gaps, and records requests

Clinical & Administrative Support

• Manage provider inboxes and patient communications
• Complete prior authorizations and required documentation
• Make outgoing calls to patients regarding appointments, referrals, and follow-up care
• Document accurately within the electronic medical record (EMR)
• Assist with appointment scheduling and patient registration as needed

Clinic Operations

• Manage patient flow throughout the care center
• Prepare exam and procedure rooms using sterile and aseptic techniques
• Maintain inventory and restock clinical supplies
• Support front desk operations and answer multi-line phones when needed
• Serve as a professional representative of Vera Whole Health

Compliance & Quality

• Maintain HIPAA compliance and patient confidentiality
• Follow OSHA, CLIA, infection prevention, and safety guidelines
• Complete quality assurance controls and documentation requirements
• Participate in quality improvement initiatives

Team Collaboration

• Participate in team meetings and daily huddles
• Collaborate with providers and clinic staff to achieve patient care goals
• Support onboarding, training, and competency activities as needed
• Perform additional duties as assigned

Qualifications
Required

• 1-2 years of Medical Assistant experience
• Experience performing phlebotomy/lab draws
• Experience administering injections and immunizations
• Experience working in an EMR system
• Excellent customer service and communication skills
• Strong organizational and multitasking abilities
• Reliable transportation and flexibility to work at all four locations
• Must provide proof of a negative/cleared TB test completed within the past 12 months

Preferred

• Experience in primary care, family medicine, or value-based care environments
• Experience with prior authorizations and referral management
• Knowledge of sterilization, autoclaving, and infection-control practices

Benefits

Vera Whole Health offers a comprehensive benefits package, including:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k)
• Paid Time Off (PTO)
• 13 Paid Holidays

Why Vera Whole Health?

At Vera Whole Health, we are committed to transforming healthcare through patient-centered care, strong provider relationships, and a collaborative team culture. If you're a dependable Medical Assistant who values exceptional patient experiences and wants to make a meaningful impact every day, we'd love to hear from you.

Apply today and join the Vera Whole Health team!

Compensation Range:
$17.10
to
$27.00

The anticipated base salary range represents the Company's good-faith estimate of the compensation it reasonably expects to pay for this position at the time of posting. Actual compensation will be determined based on factors including experience, skills, qualifications, geographic location, internal equity, and business needs.