Work Order Management Specialist
Insight Global
*On site 5 days/week to start in Raritan, NJ
*Contract through the end of 2027
Overview
We are seeking a Work Order Management Specialist to support maintenance operations in a GMP-regulated manufacturing environment. This individual will own the maintenance work management process, ensuring equipment and asset data are accurately maintained, work orders are properly planned and executed, and maintenance activities support reliable facility operations.
Key Responsibilities
- Manage the full work order lifecycle including intake, prioritization, planning, scheduling, execution tracking, and closeout.
- Create and maintain equipment records, asset hierarchies, preventive maintenance plans, and job plans within the CMMS.
- Coordinate equipment moves, asset changes, and facility modifications while ensuring proper documentation and stakeholder alignment.
- Support investigations, deviations, CAPAs, and audits by providing maintenance and asset history from CMMS systems.
- Partner with Maintenance, Engineering, Facilities, Quality, Manufacturing, and Supply Chain teams to ensure work is completed efficiently.
- Monitor maintenance KPIs and identify opportunities to improve planning, scheduling, compliance, and work order processes.
- Support CMMS enhancements, data integrity initiatives, user training, and system migrations (Maximo, SAP, BMRAM, etc.).
Required Qualifications
- 5+ years of experience in maintenance planning, work order management, CMMS administration, or asset management.
- Experience with CMMS platforms such as Maximo, SAP PM, BMRAM, Blue Mountain, or similar systems.
- Experience working in a GMP-regulated pharmaceutical, biotech, medical device, or manufacturing environment.
- Strong understanding of work order processes, asset management, preventive maintenance, and maintenance documentation.
- Experience supporting investigations, CAPAs, audits, and continuous improvement initiatives.
- Strong analytical, organizational, and cross-functional communication skills.
Preferred Qualifications
- Experience supporting CMMS migrations or implementations.
- Knowledge of maintenance planning and scheduling best practices.
- Experience with asset lifecycle management and reliability-based maintenance programs.
- Cell therapy, biologics, pharmaceutical, or other highly regulated manufacturing experience.
$40 - $55 per hour
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