Application Support Engineer

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel. We are looking for an L2 Support Engineer with strong production support experience to monitor, troubleshoot, and support critical applications and data platforms. The candidate should have excellent analytical, monitoring, and incident management skills and be comfortable working with both business stakeholders and technical teams. Key Responsibilities: Provide L2 production support for applications and data platforms. Monitor, diagnose, and resolve production incidents and service requests. Support ETL workflows and data pipelines using Airflow, Dagster, Autosys, and Maestro. Troubleshoot data platform issues involving Dremio, SQL, and PostgreSQL. Use Grafana and Splunk for monitoring, alerting, and log analysis. Perform SQL-based data validation, reconciliation, and issue investigation. Coordinate with business stakeholders and engineering teams to drive issue resolution. Participate in incident management, RCA, and change/release support activities. Basic Qualifications: Minimum 3 years of Production Support / L2 Support experience and hands on experience with Grafana, Splunk, Airflow, Dagster, Autosys, Maestro, Dremio, SQL, and PostgreSQL. Strong monitoring, diagnosis, and troubleshooting skills. Linux/Unix knowledge Python or Shell scripting Preferred Qualifications: Excellent communication and stakeholder management skills. AWS Cloud exposure. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 10/05/2026. Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here: Accenture Flex Jobs Role Location Hourly Salary Range California $57 to $67 Cleveland $57 to $67 Colorado $57 to $67 District of Columbia $57 to $67 Illinois $57 to $67 Maine $57 to $67 Maryland $57 to $67 Massachusetts $57 to $67 Minnesota $57 to $67 New York $57 to $67 New Jersey $57 to $67 Virginia $57 to $67 Washington $57 to $67 About Accenture Accenture is a leading global professional services company that helps the world leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities. Visit us at What We Believe We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here Requesting An Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at View phone number on click.appcast.io or send us an email or speak with your recruiter. 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