Customer Relations Representative - State Farm Agent Team Member

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Benefits: 401(k), bonus based on performance, competitive salary, flexible schedule, health insurance, opportunity for advancement, paid time off, training & development

About Our Agency: Our agency opened its doors in April 2020 and has grown into a strong, dedicated team of six full-time and two part-time team members. I've been part of State Farm since I was 19 and, after spending time working at corporate, I decided to become an agent to build something of my own. I've always believed in helping people truly understand insurance, and that mission continues to drive our work every day. We love being involved in the community through the South KC Rotary, Martin City Improvement District, South KC Chamber of Commerce, and Caring 4 Kids. One thing that sets our agency apart is how much we value shared experiences — when I hit agency goals, my team gets a paid trip, with round-trip flights, hotel stays, time off, and spending money included. We're looking for energetic, hardworking, and empathetic individuals who want to be part of a supportive, high-performing team. If you're looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Alexa Barkley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation: $40,000.00 - $60,000.00 per year

Do you want to work with someone who will help you achieve YOUR goals?

We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. Come work with an energetic, fun team at Alexa Barkley - State Farm Agent!

About Our Agency

• Our office is located in Kansas City.
• Our office is open 8:30-5:00.
• I have been a State Farm agent since 2020.
• Our agency has received awards including: Chairman's Circle, Ambassador Travel, and Legion of Honor

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.