Part Time Customer Service Associate

Benefits:

Free uniforms

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

PostNet Lafayette CO

Pay: $18.00 to $21.00 per hour Job Type: Part-Time Hours: Approximately 16 to 22 hours per week

About the Position

PostNet is looking for a friendly, dependable, and organized Part-Time Customer Service Associate to join our Lafayette team.

This is a hands-on position where no two days are the same. Much of your day will be spent assisting customers at the counter, processing shipments, receiving and sorting mail and packages, and assisting our private mailbox customers.

Most weekday shifts are 12:00 PM to 6:00 PM, with a rotating Saturday shift from 9:30 AM to 3:00 PM at least every other Saturday. The number of weekday shifts will vary based on the Saturday rotation.

We're looking for someone who genuinely enjoys helping people, pays attention to details, and likes staying busy. Previous shipping experience is helpful but not required. We provide training on our systems and services.

What You Will Do

Greet customers and provide friendly, professional service

Process shipments using UPS, FedEx, USPS, and DHL

Help customers select shipping options based on cost, speed, and service needs

Package customer items for safe shipment

Receive, sort, and distribute incoming mail and packages

Maintain accurate private mailbox and package records

Assist mailbox customers with mail and package pickups

Accept prepaid package drop-offs

Process customer transactions and payments

Answer phones and respond to customer questions

Assist with basic copying, scanning, printing, and document services

Learn PostNet products and services and recommend appropriate solutions

Maintain a clean, organized, and professional work environment

What We Are Looking For

Strong customer service and communication skills

Friendly, positive, and professional attitude

Dependable and punctual

Strong attention to detail and accuracy

Comfortable using computers and learning new software

Ability to stay organized and handle multiple responsibilities

Comfortable recommending products and services to customers

Ability to work independently and as part of a team

Willingness to learn shipping, mailbox, and basic print services

Ability to stand for extended periods and lift packages up to 50 pounds

High school diploma or equivalent

Availability to work weekday afternoons and at least every other Saturday

Preferred Experience

Previous experience in retail, customer service, sales, shipping, packaging, mail handling, or a copy center is helpful but not required.

Experience with UPS, FedEx, USPS, DHL, printing, graphic design, or Adobe software is a plus.

Schedule

Approximately 16 to 22 hours per week

Weekday shifts primarily 12:00 PM to 6:00 PM

Saturday shifts 9:30 AM to 3:00 PM

At least every other Saturday is required

Additional hours may occasionally be available

Compensation

$18.00 to $21.00 per hour based on experience and qualifications.

Candidates with relevant experience in retail, shipping, mailbox, print, or customer service may qualify for a higher starting rate.

Why Join PostNet

At PostNet, you'll work directly with customers while gaining experience in shipping, mail management, printing, and services used by individuals and local businesses every day.

We provide training and are looking for someone who takes pride in helping customers, wants to learn, and can become a dependable member of our team.

If you enjoy working with people, staying active, and having a variety of responsibilities, we'd like to hear from you. Apply today to join the PostNet Lafayette team.

*PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.