Product Support Analyst
Trinity Technology Solutions
Testing Methodologies and Tools: Proficiency in UAT processes, test plan creation, and familiarity with QA tools.
Experience with system architectures, databases, and scripting languages to facilitate effective testing and troubles.
Exceptional working knowledge of testing tools/softwares (i.e. SQL, JIRA, Swagger, Postman, TOAD, etc).
Knowledge of industry-specific domains:(i.e. Education, Data Standards, Texas Education Requirements, TEA, etc).
Analytical Thinking: Strong problem-solving skills to identify, analyze, and resolve defects during testing/prod review.
The ability to meticulously examine test results, document findings, and ensure adherence to quality standards.
Excellent communication skills to effectively work with cross-functional team.
Prior experience in handling escalated support tickets or working in high-level technical support roles.
Detail-oriented with a focus on quality standards.
Technical knowledge of system architectures and scripting.
Experience in automated testing frameworks.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Product Support Analyst in Austin, TX vacancy
- Customer SupportResearch and resolve technical support tickets regarding the Texas Student Data System and associated data submissions... ...testing, ensuring timely resolution through collaboration with the Product Owner and Project Management teams.Gather and analyze feedback...SuggestedLocal area
Lumen Solutions Group Inc.
Austin, TX3 days ago $38 - $40 per hour
Content AnalystOverview We are seeking a Content Analyst to support emerging digital products and programs during critical launch and growth phases. In this role, you will help identify trends, review content, investigate user issues, document processes, and collaborate...SuggestedContract workTemporary workFor contractorsFlexible hoursShift workAfternoon shift- ...Resolve incidents according to documented processes and procedures if possible. Otherwise, route to appropriate program and/or IT support organizations. Document actions taken. Propose updates to process and procedures documentation to ensure future calls can be handled...Suggested
- ...Product Support Analyst 3 This position works under limited supervision with considerable latitude for the use of initiative and independent judgment. The Product Support Analyst will collaborate with business stakeholders, product owners, developers, quality assurance...Suggested
$27 - $30 per hour
Renewals Sales Support Representative - Marketing & Sales Job ID: 1025608 Austin , Texas... ...Renewals management, Configuration Management, Product Management, SFDC Data Support etc).... ...the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024) One of the Largest Staffing...SuggestedHourly payFull timeContract workTemporary workFor contractorsWork experience placementImmediate startRemote workWorldwideFlexible hours- ...seeking a curious, results-driven Marketing and Member Insights Analyst to turn data into insights that inform strategy, track... ...digital and physical channelsCollaborate and Innovate Partner with Product Managers and internal teams to develop analytic initiatives and...Full timeWeekend workAfternoon shift
University Federal Credit Union
Austin, TX5 days ago $86.8k - $165.2k
...join our RTX Enterprise Services team:We are seeking a motivated and skilled professional to join our team as a Snowflake Data Lake Support Specialist. In this role, you will play a critical part in supporting and maintaining our Snowflake Data Lake. This position...Contract workTemporary workWork experience placementWork at officeRemote workWork from homeFlexible hoursRaytheon
Austin, TX3 days ago$7.98k
...GorusuCompany: SRI Tech SolutionsRole: Senior Product AnalystLocation: Austin, TX (onsite)Role Summary:The Senior Product Analyst is responsible for measuring and analyzing... ...service tools and AI-driven automation features support both agents and customers. This role...Hourly payFull timeSRI Tech
Austin, TX2 days ago- Client Support Coordinator Location: Houston, TX Schedule: Monday-Friday | 8:30 AM - 5:30 PM Join US Legal Support US Legal Support is one of the nation's leading providers of litigation support services, helping law firms, corporations, insurance carriers,...Work at officeMonday to Friday
- ...SoftwareClient: WiproContact: Meghana GorusuCompany: SRI Tech SolutionsRole: L1 Support AnalystLocation: Primary : Austin, secondary : RaleighLocation Austin, tX or Raleigh , NC Day 1 onsiteL1 Support Analyst, focusing on app review processes with potential expansion to anomaly...Full time
SRI Tech
Austin, TX6 days ago - ...Systems & Data Project Support Analyst This role blends project support and SAP master data expertise to support cross-functional projects of various sizes. The candidate will ensure data accuracy, governance, and quality while collaborating with business and technical...
- ...mission and what we offer.Job DescriptionWe’re looking for a Lead Product Analyst to join the North America Growth team in Austin. In this role... ...marketing functions on exactly where to amplify operational support vs. where to pivot messaging.QualificationsWhat you’ll bring:...
Wise
Austin, TX3 days ago - ...ambiguous cross-functional problems that dont belong to any single Product Manager; you will work at the intersection aligning priorities... ...processes from design through delivery including ongoing support and continuous improvement. nDemonstrated experience owning and...Full timeLocal area
Apple
Austin, TX13 days ago - ...material scholarships for Longhorn students. Only at the Co-op. IT Analyst Role Profile Position Summary: The IT Analyst is an exempt role that reports to the IT Manager. The IT Analyst supports day-to-day technology operations, infrastructure, cybersecurity,...Work at officeMonday to Friday
University-Co--o
Austin, TX14 hours ago - ...Cayenta, a division of Harris; is seeking a Support Analyst who will help solve problems that matter. At Cayenta, Support is about solving... ...issues. Collaborate with Environment Specialists, Product Management, R&D, Professional Services, and fellow analysts to...Local areaRemote work
Harris Computer
Austin, TX1 day ago - ...IT Support AnalystOur client, a world leader in semiconductors, is looking for an IT Support Analyst based out of Austin, TX. Job Duration: 6 Months Contract Company Benefits: Medical, Dental, Vision, Paid Sick Leave, 401K Summary: This position provides hands-on technical...Contract work
Dawar Consulting
Austin, TX4 days ago $68.4k
...provides analysis in the development and support of projects and data analysis.... ...demonstrated proficiency as a Decision Support Analyst or equivalent training and experience in... ...third-party office and report generation products such as Microsoft Office, Business Objects...For contractorsWork at officeLocal areaHighmark Health
Austin, TX3 days ago- ...Technical Support AnalystLocation: Austin, TX (Onsite)Job type: Fulltime onlyRequired:Configuring New Hire Laptops Asset disposal and pick up. QR Conference Code Creation Filling Vending Machines Call Center Reconfiguration Processing laptops into/out of Legal Review Receiving...Full time
Syntricate Technologies
Austin, TX4 days ago - Wynn Las Vegas is seeking an Analyst to support the Marketing Department in budget management and analytics. Reporting into the marketing team, this role owns budget tracking and forecasting while delivering the analysis that guides marketing investment decisions. The...Work at office
- ...Apple Inc. in Austin, Texas seeks a Product Solutions Analyst for Recruiting Technology. You will partner with engineering and leadership to design and continuously improve an Applicant Tracking System and internal recruiting tools, turning strategy into executable roadmaps...
- ...Texas Health and Human Services Commission (HHSC) seeks a Product Strategy Analyst to help develop vision and roadmap for Medicaid/CHIP IT Applications. You will perform technical analysis, guide policy interpretation, and coordinate with business users and IT vendors...Remote job
$6,701.75 - $6,946.76 per month
...fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive... ...Benefits of Working at HHS webpage . Functional Title: Product Strategy Analyst Job Title: Information Technology BA II Agency:...Full timeContract workTemporary workPart timeFor contractorsWork at officeRemote workShift work3 days per week- Jobs for Humanity is seeking a Marketing Analyst in Austin to drive data-driven decisions, analyze market trends and campaign performance... ...marketing strategies across multiple channels. You will support cross-functional teams, manage campaigns, and deliver insights...
- ...connections, and building confidence through expert guidance.End-to-end ownership: You'd own the full measurement framework for a live product line — KPIs, dashboards, and instrumentation — not just contribute analyses to someone else's model.Solve High-Complexity...Work experience placementWork at officeLocal area
Realtor.com
Austin, TX5 days ago $110k - $120k
...They rely on our top-rated services and support to accelerate their digital transformation... ...position: Senior AI Behavioral Scientist & Product AnalystPosition type: Full timeLocation:... ...an AI Behavioral Scientist and Product Analyst to evaluate and optimize the usability and...Full timeH1bWork visaExtreme Networks, Inc.
Austin, TX6 days ago- ...build, enhance, and maintain a business intelligence platform to support business intelligence and advanced analytics requirements. The... ...and reporting requirements from the Lottery and work with Product Owners to ensure the requirements are deliveredAttend the Lottery...Full timeLocal area
Aristocrat Technologies
Austin, TX3 days ago - ...About U.S. Legal Support At U.S. Legal Support, we’re committed to delivering best-in-class litigation support services to our clients nationwide. Our people are passionate, dedicated, and driven by the goal of providing exceptional service every day. Location: Houston...Work at officeMonday to FridayFlexible hours
$93.5k - $145.4k
...Job DescriptionWe are looking for a highly analytical Marketing Analyst who will be responsible for building customer acquisition, lead... ...integrations with ad platforms and other 3rd party systems.Support with optimizing marketing campaigns, funnel performance, and customer...Full timeWork experience placementWork at officeLocal areaVisa
Austin, TX4 days ago- DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm.... ...’s see what we can achieve. Together.SummaryThe Senior Market Analyst - Global Private Markets, working in collaboration with and in...Full timeWork at officeRemote workRelocationVisa sponsorshipRelocation package
DLA Piper
Austin, TX5 days ago - ...methodologies, indices, research, and analytical products. Fitch Ratings is part of Fitch Group, a... ...by Hearst.At Fitch Ratings, credit analysts play a pivotal role in moving markets,... ...you'll find inspiration, challenge, and support, with ample opportunities for visibility...Temporary workWork at officeImmediate start3 days per week
Fitch Ratings
Austin, TX5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Product Support Analyst. Be the first to apply!
Related searches
- product analyst Austin, TX
- product support technician Austin, TX
- mri tech aide Austin, TX
- IT assistant Austin, TX
- IT help desk technician Austin, TX
- systems support technician Austin, TX
- decision support analyst Austin, TX
- help desk technical support Austin, TX
- technical analyst Austin, TX
- tech assistant Austin, TX