Leader, Solutions Engineer, Splunk
Webex Events (formerly Socio)
Solutions Engineering Leader
Splunk, a Cisco Company, is seeking an outstanding Solutions Engineering Leader to lead a remote team of presales Solutions Engineers supporting the Commercial/Growth business across the Americas. This team partners closely with Sales and Field SEs to help customers solve complex business and technical challenges through innovative solutions. As the leader, you will shape how the organization operates, develops talent, and delivers business impact.
We are looking for a leader with a growth mindset who can translate business and sales strategy into clear priorities and measurable outcomes. You will serve as a trusted partner to Sales and cross-functional leaders, champion a customer-first culture, and continuously evolve the organization to meet the needs of a dynamic business.
Your Impact
- Lead, coach, and develop a high-performing Solutions Engineering team across a range of experience levels, from early-career talent to industry experts.
- Build a culture of technical excellence, customer focus, accountability, inclusion, and continuous learning.
- Align Solutions Engineering priorities, resources, and execution with business strategy and sales objectives.
- Partner with Sales leadership to drive pipeline generation, opportunity execution, forecast accuracy, and overall business performance.
- Represent the SE organization in business reviews, forecast calls, and leadership forums, providing insights and driving alignment on key priorities.
- Establish effective operating rhythms across team meetings, 1:1s, performance management, talent reviews, and business planning.
- Use data and business metrics to identify trends, surface opportunities and risks, and improve team effectiveness and customer outcomes.
- Build scalable programs and processes that improve productivity, capability, and consistency across the organization.
- Champion the adoption of AI and emerging technologies to improve productivity, scale team capabilities, and transform how the organization operates.
- Develop talent through coaching, career planning, succession planning, and targeted development opportunities.
- Partner across Sales, Renewals, Customer Success, Product, Marketing, Support, and other functions to improve the customer experience and accelerate business outcomes.
- Lead through change by creating clarity, building alignment, and translating evolving business priorities into action.
- Stay current on Splunk and Cisco technologies, industry trends, and the evolving needs of our customers.
Minimum Qualifications
- 5+ years of experience in Solutions Engineering, Sales Engineering, or a related presales technical role.
- 3+ years of people management experience leading Solutions Engineers or technical presales teams.
- AI-first mindset and enthusiasm for applying AI to improve productivity, decision-making, and organizational scale.
- Proven track record of building high-performing teams and developing talent across different career stages.
- Strong business and operational acumen, including experience with forecasting, pipeline management, execution, and performance management.
- Demonstrated ability to build trusted partnerships with Sales and cross-functional leaders.
- Strong communication and executive presence, with the ability to translate complex technical and business concepts into clear, actionable insights.
- Growth mindset with a demonstrated ability to lead through change and continuously improve how teams operate.
Preferred Qualifications
- Experience leading Solutions Engineering teams within the software or technology industry.
- Experience supporting Commercial, SMB, or high-volume sales organizations.
- Strong understanding of data platforms, SIEM, observability, security operations, or related technologies; Splunk experience is a strong plus.
- Experience with pipeline generation, customer lifecycle management, and renewals.
- Track record of creating scalable, repeatable programs and operating models.
- Experience partnering across Customer Success, Product, Marketing, Support, Renewals, and other functions.
- Strong executive communication, presentation, and storytelling skills.
- Experience leading organizational change and driving adoption of new strategies, processes, and technologies.
- Familiarity with the Splunk and Cisco ecosystem.
- Technical knowledge spanning networking, servers, applications, virtualization, big data, and web technologies.
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