Customer Service Representative Part Time

Customer Service Representative Part Time Job Description We are searching for qualified customer service representatives with personality and people skills. The role involves delivering excellent customer service and supporting daily store operations. The position may lead to opportunities in management and beyond. Pay $20.00 per hour Job Requirements You must be 18 years of age or older. General Job Duties for All Team Members Stock ingredients from the delivery area to storage, work area, and walk‑in cooler. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use a calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Work Conditions Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In‑store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk‑in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. Sensing Talking and hearing on telephone. Near and mid‑range vision for most in‑store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. Temperaments The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Physical Requirements Standing – Most tasks are performed from a standing position. Walking – For short distances for short durations on ceramic tile “bricks” with linoleum. Height of work surfaces is between 36” and 48”. Sitting – Paperwork is normally completed in an office at a desk or table. Lifting – Bulk product deliveries are made twice a week or more and are unloaded by a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3’ x 1.5’. Cases are usually lifted from floor and stacked onto shelves up to 72” high. Carrying – Large cans, weighing 3 pounds 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing – To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24” – 30” and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing – Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending – Forward bending at the waist is necessary at the pizza assembly station. Duration of this position is approximately 30‑45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting – Performed occasionally to stock shelves and to clean low areas. Reaching – Reaching is performed continuously; up, down and forward. Workers reach above 72” occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks – Eye‑hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Advancement Many team members begin their careers as delivery drivers and may become franchise owners. From customer service representative to management, general manager to corporate operations or franchisee, Domino’s offers opportunities for career progression. Diversity Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. We create an environment where all team members can reach their highest potential. Summary Statement We take pride in our team members and our team members take pride in Domino’s Pizza. Being the best pizza delivery company in the world requires exceptional team members working together. Additional Information All your information will be kept confidential according to EEO guidelines. VAZ Restaurants, LLC. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if VAZ Restaurants, LLC. is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage. #J-18808-Ljbffr