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Retail Team Lead

Full-time

Cheeky Monkey Toys

Cheeky Monkey Toys - Immediate Retail Team Lead Full Time Opportunity

Are you passionate about play and exceptional customer service? Do you thrive in a positive and flexible work environment?

Cheeky Monkey Toys, a beloved family-owned toy store with locations in downtown Menlo Park and downtown Los Altos, is looking for a Retail Team Lead to join our dynamic team at our Menlo Park location. This is a sales floor position, with primary responsibilities of customer service, but also guiding the team with daily tasks in collaboration with the store manager.

Our stores have been providing a well-curated selection of toys and gifts since 1999, and we take pride in offering exemplary customer service to guests of all ages.

Job Perks:

  • Delightful work environment that appreciates the art of play
  • Opportunity to develop strong customer relationships
  • Flexible scheduling with Saturday availability required
  • Availability at least through Christmas, although we are looking for a permanent position
  • Hourly compensation based on experience
  • Benefits including sick and vacation time, an employee discount for all, and available health insurance for full-time employees

Skills:

  • Exceptional customer service techniques
  • Experience with retail and/or supervisory skills, 1 year minimum
  • Gift wrapping and merchandising skills
  • Restocking
  • Building and nurturing customer relationships

Location: Menlo Park

We are two local, family owned and operated, independent toy stores. We have been in business in downtown Menlo Park since 1999, and expanded with a second store in downtown Los Altos in 2022.
We offer a wide range of products for children from newborns to adults - anyone young at heart. We pride ourselves on having a well curated selection of toys and gifts and exemplary customer service.

Vacancy posted 4 days ago
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