Medical Assistant Team Leader-OBGYN-Southside-Full-Time-Days

Overview Under the direction of the appropriate manager (Director, Practice Administrator, Operations Manager or Office Manager), supervises and coordinates the day‑to‑day clinic activities and personnel issues for the back office staff located in the ambulatory setting. Acts as a liaison with staff, departments/practices and patients. Responsibilities Perform all Medical Assistant functions. Participate as an active care team member in the coordination of patient care. Implement and provide appropriate clinical support in conjunction with the planned activities of the ambulatory setting to provide adequate support for the medical providers. With guidance from immediate manager, assist with personnel and payroll functions for assigned personnel including participation in the hiring process, training process and continuous coaching and feedback for staff in relation to performance. Ensure appropriate budgetary standards are implemented for labor and supply monitoring. Ensure compliance of regulatory and organizational policies and procedures with the clinical staff, and recommend changes in policies and procedures as identified. Participate in regulatory and proficiency checks for quality management and accreditation requirements. Implement and monitor process for testing result maintenance of all tests/referrals made to other departments for physician staff. Institute and maintain a high level of customer service in the back office area in regards to patient, physician and interdepartmental contact made in person or by telephone. Participate in performance improvement projects. Qualifications Experience Requirements: 2 years experience in a physician office required; 1 year Medical Assistant experience in the same or similar specialty required. Education: High School Diploma or GED equivalent required. Certification/Licensure: Certified Medical Assistant (CMA) required at time of hire; Registered Medical Assistant - Nationally Certified preferred at time of hire. BLS: Basic Life Support (BLS) required at time of hire – American Red Cross or American Heart Association. Other Information Travel: Up to 10%. Supervises: 1-10 Medical Assistant. Additional duties: Additional duties as assigned may vary. UFJPI is an Equal Opportunity Employer and Drugfree Workplace. #J-18808-Ljbffr