Retail Associate Highway 93 Travel Center Full-time Days

The position of Retail Associate is of great significance to Valley Wide Cooperative. A person in this position is accountable for all billing and payment related functions along with a strong customer service emphasis. Retail Clerks are required to perform all required tasks with the utmost concentration and dedication. Retail Clerks must be well versed in the standard operating procedures of the company.

Hours: 10am to 6pm

Job Summary:

These are the basic requirements of the position and must be performed competently.

• Obtained Tier II training.
• Acknowledge all customers employees and vendors.
• Assist customers with all transactions for the purchase or returns of goods and services.
• Clean organize and stock shelves in a timely manner.
• Answer multiple phone lines.
• Assist other employees.
• Other duties as assigned.

ESSENTIAL JOB QUALIFICATIONS/PREREQUISITES:

• High School diploma or GED preferred.
• Previous customer service experience preferred.
• Must be willing to become propane certified upon hire.
• Acknowledge all customers employees and vendors in a friendly and appropriate manner.
• Ability to multitask and determine order of need and task priority based on level of importance.
• Ability to communicate using proper telephone etiquette with customers other employees and vendors.
• Must have a strong team player focus in all interactions.
• Ability to properly handle money give change and record multiple transactions efficiently and accurately.
• Must exhibit professional and positive image.

IMPORTANT INFORMATION: The following three sections on physical requirements environmental factors and typical manner of accomplishing essential job functions describes the anticipated typical means of accomplishing the essential functions of the job.

PHYSICAL REQUIREMENTS: In an average day the employee may be required to:

TYPICAL MANNER OF ACCOMPLISHING ESSENTIAL FUNCTIONS:

Shift:

Varied

Sit:

Percentage of time: 85%

ENVIRONMENTAL FACTORS

1. Outside: 30% Inside: 70%
2. Temperature: Normal
3. Humidity: Normal
4. Atmosphere Conditions: Normal
5. Hazards: Propane Gasoline

Required Experience:

IC