Infra Services Analyst Senior Advisor

Infra Services Analyst Senior Advisor Location: Pulse Point location, 4241 Irwin Simpson Road, Mason, OH 45040. Report to site 3-4 days per week. Work Hours: Monday to Friday, 8:00 am - 5:00 pm. Job Level: Non-Management Exempt. Job Family: IFT > IT Infrastructure & Support. Responsibilities Serve as escalation point for complex system issues. Analyze, research, and test system and network functions. Provide advanced trouble resolution and perform root cause analysis. Lead technical guidance and leadership to engineering teams. Represent major upgrades and business system replacements in change control. Develop reports supporting strategic management direction. Act as subject matter expert among peers and senior management. Serve as technical merger and acquisition lead as required. Lead Level 3 and 4 incident recoveries and organize analyst teams. Lead root cause analysis efforts. Minimum Requirements Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field. Eight (8) years of IT or related experience. Experience Requirements Six (6) years with incident management processes and methods. Five (5) years with ServiceNow, ePortal, and debugging tools like Eclipse and RAD. Five (5) years with Postman, SOAP, API, Microservices, Apigee, Docker, DataPower, WebSphere, MQ, Message Broker, Kafka, and Splunk. Five (5) years with Java, J2EE, AngularJS and Siteminder. Five (5) years with F5 Load Balancer, OAuth, SSL, IP routing, firewall technologies, VMWare, and ESX Hosts. Five (5) years with Oracle, SQL, Mongo, DB2, Redis, and data caching. Five (5) years with cloud platform migrations, monitoring, and maintenance for AWS, Google Cloud, EKS, Lambda, S3, and Kafka. Benefits Market-competitive total rewards: merit increases, paid holidays, paid time off, incentive bonus programs (unless covered by a collective bargaining agreement). Medical, dental, vision, short-term and long-term disability benefits. 401(k) with company match, stock purchase plan, life insurance, wellness programs and financial education resources. EEO Statement Elevance Health is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants requiring accommodation may contact View email address on click.appcast.io. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws. Apply at #J-18808-Ljbffr