Junior IT Technician

Manage Spare Parts sales, repairs and returns at the Customer site Establish and maintain good customer relations by promptly responding to external and internal customer's inquiries and promoting the Company's products and services Data entry into various systems Data management of spare parts inventory Create Excel spreadsheets and report generation. Keep track of trends and volume Send order confirmations, track information and parts returns authorizations to customers Work with the Purchasing Manager/Shipping Manager and headquarters in order to secure qualified management of spare parts delivery when applicable Assist with warehouse shipping, receiving and inventory audits Request quotations from local suppliers and headquarters in Austria Filing and shipping documentation; match order confirmations, calculate shipping rates Develop and update written procedures for each task. Standardize work and cross train employees Performs other duties as required Requirements Authorized to work in the U.S Professional office etiquette is required at all times. Physical requirements: Sitting for long periods of time, standing, walking, climbing ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm’s length, and lifting up to 50 pounds. Core Competencies Demonstrates strong capabilities in managing spare parts sales, inventory data management, and customer relations while ensuring efficient communication and documentation processes. Proficient in Excel for reporting and data analysis, with a focus on standardizing procedures and cross-training team members. Highest-signal resume keywords Spare Parts Management Customer Relations Data Entry Excel Reporting Inventory Audits ATS Optimization Keywords Hard Skills Data Management Order Confirmation Processing Shipping Documentation Inventory Tracking Quotation Requesting Soft Skills Professional Office Etiquette Communication Skills Team Collaboration Industry Keywords Spare Parts Sales Warehouse Shipping Customer Inquiries Supplier Coordination Procedure Development #J-18808-Ljbffr