Investment Operations Associate

Job Description

Investment Operations Specialist II – Settlement Operations

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Location: Charlotte, NC - CIC

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Work Model: Hybrid – 3 days onsite / 2 days remote

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Contract: 6-Month Contract with intended conversion to full-time based on performance and business need

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Position Overview

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Calculated Hire is seeking a Investment Operations Specialist to join a large financial services organization supporting its securities settlement operations team in Charlotte, NC. This position will support post-trade processing and settlement activity while partnering with internal teams, brokers, custodians, and other counterparties to ensure transactions settle accurately and within required market deadlines.

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This is a 3-month W2 contract-to-hire opportunity. The team intends to convert the selected candidate to a full-time employee following the initial contract period based on performance and business need.

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What You’ll Do

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• Support daily securities settlement and post-trade processing activities across the trade lifecycle.
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• Monitor transactions through settlement and identify trades requiring additional investigation or action.
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• Research and resolve settlement breaks, failed trades, exceptions, and discrepancies within established market deadlines.
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• Review settlement instructions and help ensure trades are positioned correctly for settlement.
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• Perform reconciliations and investigate differences between internal books and records and external settlement information.
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• Partner with brokers, custodians, counterparties, trading partners, and internal operations teams to resolve outstanding issues.
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• Research transaction details and determine the appropriate action or escalation path for settlement-related exceptions.
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• Maintain accurate documentation and follow established operational procedures and controls.
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• Communicate clearly regarding outstanding trades, risks, breaks, and required follow-up.
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• Take ownership of assigned work while remaining adaptable and receptive to coaching and feedback.
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What We’re Looking For

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• Previous experience in securities settlements, investment operations, trading operations, or post-trade operations.
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• Working knowledge of the trade lifecycle and how transactions move from execution through settlement.
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• Experience researching and resolving settlement breaks, failed trades, exceptions, or reconciliation discrepancies.
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• Exposure to DTC/DTCC settlement processes strongly preferred.
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• Experience reviewing settlement instructions and monitoring transaction status.
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• Experience performing operational or trade reconciliations.
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• Familiarity with books and records and maintaining accurate transaction data.
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• Experience with Broadridge is preferred.
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• Experience with other trade processing, matching, clearing, reconciliation, or settlement platforms is also valuable.
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• Strong attention to detail with the ability to work effectively under market deadlines and cutoffs.
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• Strong written and verbal communication skills.
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• Demonstrated ownership, problem-solving ability, coachability, and willingness to learn.
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Calculated Hire is an equal opportunity employer. We believe in providing equal opportunities to all qualified individuals and are committed to fostering an inclusive workplace.