Logistics Management Specialist

Job Title Logistics Management Support Duties Help Performs multiple and varying assignments under the limited direction of a manager, project/program manager, team leader, or more experienced professional. Acts as an individual contributor and/or member of a teamand may perform some leadership functions for small projects/programs or other work activities. Applies experience and advanced knowledge of logistics management support functions to plan and accomplish assignments. Assignments may require knowledge and experience working across functional and/or organizational lines and may include planning, scheduling, conducting, and reporting analyses of management, administrative, and logistics programs and procedures; identifying, analyzing, and recommending solutions for complex/difficult problems; and recommending improvements to systems and processes. Researches data, reports, WMS, and IFS information to solve corporate issues. Utilizes Warehouse Management System (WMS) and IFS to research discrepancies in asset balances and/or asset movement within the FAALC. Reviews new and revised regulations, publications, directives, and logistical plans to help ensure correct interpretation, impact identification, and compliance within the FAALC. Coordinates all new and revised operating procedures with affected activities, and monitors their incorporation into applicable FAALC Distribution Center handbooks and orders. Develops and/or revises orders, directives, procedures, correspondence, reports, presentations, and workflow processes. Assists in the development and administration of research projects and special projects as directed by Distribution Center management. Maintains and updates automated systems for tracking of NAS equipment and parts as they flow through logistics processes at the FAALC. May perform basic call center and customer service activities such as answering the phone, logging tickets, capturing and resolving customer requisition requests, complaints, concern, and inquiries. Demonstrates considerable independence in planning time and helping the manager, project/program manager, and/or team leader to plan and use assigned resources to accomplish projects/programs/activities. Contacts typically are internal and external, with regular contacts among major subdivisions and LOB/SOs, customers, and other external parties to share information about the FAA and explain the applications of policies and procedures. Develops and maintains reports on effectiveness of FAALC logistics processes and procedures by analyzing data and communicating with FAALC personnel from all Groups. Briefs outcomes to management personnel and suggest corrective actions. Develops improved methods for identifying resource requirements, measuring manpower and budget utilization, implementing improved work procedures, and reporting improvements in operations. Analyzes existing and develops new key performance indicators and metrics. Established policies/procedures provide guidance for most assignments but allow considerable discretion for employee to select the most appropriate approach(es) or recommend new approaches. Assignments often require reviews of policies and precedents under the limited guidance of a manager or other employee. Work is reviewed periodically, typically at major milestones and at completion, for policy compliance and alignment with the requirements of projects and/or other work activities.