Site Reliability Engineering Manager, eBusiness Services

Site Reliability Engineering Manager, eBusiness Services Sunnyvale, California, United States Software and Services Imagine what we could do together. At Apple, new ideas have a way of becoming excellent products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just build products — they craft the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry‑leading environmental efforts. Apple's eBusiness Services team manages critical integrations with Apple's supply chain partners such as manufacturers, logistics providers, banks, resellers and business customers. This role plays a crucial role in supporting the entire Apple supply chain, from manufacturing to product delivery. We adopt an “AI First Mindset” to develop automation and integration solutions. Join Apple eBusiness Services Team as a Site Reliability Engineering (SRE) Manager to help support and scale our Next‑gen platforms. We are seeking a technically hands on Manager with a real passion for programming and automation, developing and implementing strategic plans aligned with organizational goals. Description As a Site Reliability Engineering Manager, you will be leading a team responsible for providing the platform for Apple eBusiness systems to maintain constant uptime, scale seamlessly, and support the addition of new applications and services. The successful candidate will be highly self‑motivated with a passion for excellence, quality and detail. The SRE Manager will support operations, collaborate with the developers and cross functional managers to aid in the design and assist with the implementation to improve stability, security, and scalability. Success of this role depends on strong understanding of SRE principles and practices, combined with a track record of resolving issues in a live production environment, and implementing strategies to minimize them while providing clear visions and directions to the team. Minimum Qualifications At least 8 years of prior demonstrated experience in a Site Reliability Engineering, DevOps, or an Infrastructure‑focused role. Proficiency in one or more programming languages (eg. Java, Python), SRE technologies relevant to automation, monitoring and incident response. Building and operating container orchestrating systems like Kubernetes or EKS. 5+ years of experience leading and managing high performance SRE teams. Proven track record in managing complex SRE projects, enterprise services at a large scale. Bachelor’s Degree in Computer Science or relevant or STEM discipline. Preferred Qualifications Excellent communication and interpersonal skills, ability to effectively communicate with cross functional teams, stake holders and leadership teams. Strong programming experience in Java building web, middleware or backend applications. Deep understanding of Oracle or similar relational databases and NoSQL databases such as MongoDB. Firsthand experience in performance tuning of applications and databases. Knowledge of TCP, DNS, web application load balancing. Deep understanding of security concepts and protocols - authentication, authorization, signing, encryption, SSL/TLS, SSH/SFTP, PKI, X509 certificates and PGP. Masters or advanced degree in technical discipline. Automation advocate - Passion for automation and reluctance for manual implementation Strong philosophy of continuous improvement Desire to build, grow, and mentor a team A strong sense of ownership. At the same time, you're a great teammate who communicates clearly and transparently Self‑motivated, inquisitive, and always looking to learn more. Experience managing, scaling, and troubleshooting Java applications At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $198,300 and $342,800, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong. Learn about accessibility in Apple’s workplace Learn about reasonable accommodations for job applicants Apple accepts applications to this posting on an ongoing basis. #J-18808-Ljbffr