Client Advisor

Job Description

Atrium is seeking on behalf of our client a Client Advisor based in Chicago, IL .

A background check may be run only after a conditional offer is made, where permitted by law .

Position: Client Advisor

Location: Chicago, IL

Employment Type: Full-time

Compensation: Up to $32.00 per hour + commission

Position Overview

The Client Advisor will deliver an exceptional luxury shopping experience by providing personalized service and expert styling guidance. This role focuses on building lasting client relationships, driving sales performance, and representing the brand with professionalism and enthusiasm. The Client Advisor collaborates closely with store leadership and team members to achieve business goals and uphold brand standards.

Must be legally authorized to work in the United States.

Responsibilities

• Provide personalized service and an elevated luxury shopping experience, ensuring each client feels valued.
• Drive sales and consistently work toward achieving individual and store goals through proactive engagement.
• Build and maintain strong client relationships through ongoing outreach and clienteling efforts.
• Demonstrate strong product knowledge and provide thoughtful styling recommendations tailored to client preferences.
• Represent the brand through professional presentation and exceptional customer service.
• Support daily store operations, including inventory management, replenishment, and visual merchandising.
• Partner with store leadership and team members to achieve overall business objectives and maintain a cohesive team environment.

Required Experience/Skills

• 2–5 years of experience in luxury retail, elevated retail, or high-end hospitality.
• Strong communication, interpersonal, and client relationship-building skills.
• Proven sales ability and a customer-focused mindset.
• Passion for luxury fashion, styling, and elevated customer experiences.
• Polished presentation and a professional demeanor.
• Experience with POS systems and Microsoft Office.
• Ability to work a flexible retail schedule, including evenings and weekends.

Preferred Experience/Skills

• Experience with CRM systems and clienteling tools.
• Knowledge of current fashion trends and luxury brands.
• Ability to manage multiple clients and priorities in a fast-paced environment.
• Strong problem-solving and conflict-resolution skills.
• Collaborative approach with a focus on team success.

Education Requirements

• High school diploma or equivalent required.
• Bachelor’s degree in fashion, business, or a related field preferred.
• Ongoing professional development in sales or customer service is a plus.
• Training in luxury retail or styling certification is advantageous.
• Commitment to continuous learning and brand knowledge.

Benefits

If eligible under the ACA, medical, dental and vision benefits and time off in accordance with local paid sick time laws will be offered. Additional benefits may include paid holidays, a 401(k)-retirement plan, life insurance, disability coverage, and an employee assistance program, where applicable. Other compensation programs may include overtime, shift differentials, bonuses, commissions, or other incentive compensation, where applicable.

Commitment to Diversity

As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.

EOE/M/F/D/V/SO

Applicant Communication Consent

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Job Wrapping ID : #LI-AJ3