Front Desk Receptionist

Job Description

Job Description

Join Our Caring Team at Apple Rehab Rocky Hill! 

Are you passionate about providing exceptional care in a warm, family-oriented environment? Look no further! Apple Rehab Rocky Hill, a 100-bed skilled nursing center nestled near the Silas Deane Highway in Rocky Hill, CT, invites you to join our close-knit team.

Why Choose Apple Rehab Rocky Hill? Our facility boasts spacious private and semi-private rooms designed to create a comfortable and homely atmosphere for our residents. With a team known for its longevity and commitment, we foster a family-like environment, organizing picnics and various engaging activities both indoors and in our scenic courtyard.

About Us: As a family-owned and operated company, Apple Rehab prioritizes treating residents and staff like family. With our senior management based in our local Avon, CT office, we ensure superior care from a company deeply rooted in your community. Our leadership is not distant but right in your backyard, offering a supportive and collaborative environment.

Job Opportunity: Front Desk Receptionist

Schedule: Every Monday and Friday (16 hours/ week)

Responsibilities: Performs clerical duties and recordkeeping functions to assist the administrative team in meeting the needs of the facility, to ensure proper procedures and that the confidentiality of facility information and records is maintained at all times.

Essential Job Functions (With or Without Reasonable Accommodation):

• Develops and maintains cooperative rapport with all facility personnel, greets and assists residents, visitors, vendors and job applicants in a professional and courteous manner. 

• Process mail, answers telephones, accurately records messages and responds to inquiries in a courteous manner. Types and proofreads reports, letters and correspondence for staff as needed. 

• Maintains databases and lists of resident personal information such as phone numbers and processes mailings as needed. Prepares admission packets and ensures distribution to appropriate departments.

• Assists all other facility staff with duties and is able to set and follow priorities ensuring that deadlines are met.

• Is responsible to ensure that office equipment including printers are maintained in a clean and safe manner, and ensures that the equipment and supplies are readily available and working.

• Programs the telephone system if necessary; sends, receives and distributes faxes; ensures that the postage machine is functioning and has postage available.

• Knows how to order and track office supply needs and deals with appropriate vendors. 

• Assists with Resident Admissions Agreements

Qualifications:

• Ability to read, write and follow written and oral directions in English.

• Ability to type at least 40 wpm with accuracy, perform simple math problems and handle multiple tasks at the same time with many interruptions and distractions.

• Ability to answer the phone, handle heavy phone contact in a pleasant and efficient manner taking accurate messages and delivering them to the appropriate staff.

• Ability to discern and then maintain confidential information. 

• Demonstrates cooperation in assisting others and ability to work as a team.

• Patience, tact, enthusiasm and a positive attitude toward the staff, residents and their support networks.

Employee Benefits for 30+ Hours which may include:

• Scholarships and career development opportunities

• Generous 4 weeks of paid time off

• 7 paid holidays

• Health insurance benefits

• Short & long-term disability coverage

• Access to Call-a-Doc/24-7 MD telephone service

• Employee Assistance Program

• Life insurance coverage

• 401K retirement program

• Longevity credit for dedicated service

Join Our Compassionate Team! Embark on a fulfilling career where compassionate care meets professional growth. Apply now to become a valued member of Apple Rehab Rocky Hill!

Note: Benefits and requirements may vary based on employment status and hours worked. Inquire within for specific details.

(Apple Rehab is an equal opportunity employer committed to diversity and inclusion in the workplace.)