RETAIL CASHIER

Tailwind Hospitality Retail Cashier Position

At Tailwind Hospitality, we believe the journey should be just as good as the destination. Headquartered in Wilmington, North Carolina, and operating over 160 locations across 60+ airports and transit stations nationwide, we are a passionate team dedicated to making travel a little brighter, one guest at a time. Whether it's a traveler relaxing over a leisurely meal before a long flight or a busy passenger needing a friendly smile and a quick grab-and-go coffee, our team is here to make them feel right at home.

We are seeking a highly motivated Retail Cashier. If you have a passion for serving others, then join the Tailwind team! Be a part of the Tailwind experience by handling transactions accurately and efficiently for an amazing guest experience and bring a fun, inviting atmosphere to all travelers. As a Retail Cashier, you will be responsible for providing exceptional customer service, processing sales transactions accurately and efficiently, and maintaining a clean and organized work environment. Your attention to detail and ability to work in a fast-paced environment will be essential to your success in this role. You will be an integral part of our team, ensuring that our customers have a positive shopping experience.

Tailwind encourages Veterans and Military family members to apply!

Responsibilities include but are not limited to:

• Greet customers with a friendly attitude and assist them with their purchases
• Inspect Gift Shop and packaged food area to maintain store appearance, organization, etc.
• Process customer transactions accurately and efficiently using a cash register
• Maintain knowledge of current sales and promotions
• Scan goods and ensure pricing is accurate
• Process returns and exchanges following company policies
• Stock shelves and maintain a clean and organized store environment
• Conduct product demonstrations to showcase features and benefits
• Ensure compliance with company policies and procedures
• Handle customer complaints or concerns in a professional manner
• Perform other duties as assigned

Qualifications/Skills:

• Proven experience in cash handling and customer service
• Strong communication skills to interact effectively with customers
• Basic math skills for handling transactions and providing change accurately
• Ability to work in a fast-paced environment while maintaining attention to detail
• Proficiency with POS systems

Requirements:

• Must be able to pass background check to receive an airport badge
• Must be able to lift 25-30lbs
• Reliable transportation

Benefits:

• Paid training
• Employee discount
• Employee referral program
• 401k with company matching
• Health, Dental and Vision offered to Full-time employees

Tailwind Concessions is an equal opportunity employer committed to creating a diverse and inclusive work environment. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information. We provide reasonable accommodations for individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you require any accommodations during the application process, please contact our HR department.

Hours will vary depending on flight schedule. Training will be full-time hours, then it will go down to less than 30 hours a week. Opportunity to pick up hours when shift coverage is needed.