Care Coordination Specialist

Job Description

Job Description

• What You Should Know About the Care Coordination Specialist position:

  • This is a FT 40hr per week positions with the hours of 8am-6:30pm (40 hours per week) holiday and weekend rotation required.
  • This is an on site position at our Care Coordinator Center located in Centerville OH and will be with all teams across OHI territories
  • We provide superior care and superior services to patients at their end of life journey. Only those who have a heart for hospice will succeed

  Job Summary:

  Utilizing exceptional customer service skills, coordinates clinical schedules according to patient’s plan of care.

  Key Responsibilities:

  • Uses appropriate customer service skills to ensure effective communication
  • Participate in meeting patient physical emotional, spiritual, bereavement, and other needs, and evaluates response to care provided to ensure best outcomes for patient/family.
  • Schedules and coordinates patient and staff visits in a timely manner
  • Participates in Continuous Quality Improvements activities to support the quality of Ohio’s Hospice services
  • Precepts new staff to support professional relationships with newly hired team members as required

  Care Coordination Specialist Qualifications:

  • High School Diploma or GED
  • Two or more years' experience with scheduling/dispatching preferred
  • Computer skills sufficient to properly schedule and communicate effectively.
  • Ability to drive during daytime, nighttime or inclement weather
  • Valid Driver's License with Safe Driving Record
  • State Minimum Automobile Insurance Coverage
  • Must be able to pass a criminal background check
  • Must be able to pass a 10 panel drug screen

  Benefits & Perks: your health and happiness matters! We offer:

  • Competitive pay
  • Competitive Health, Dental, and Vision Insurance
  • Short- & Long-Term Disability
  • Life Insurance
  • Paid Time Off
  • 401k with 5% employer match
  • Tuition Reimbursement
  • Preparation for certification and pay incentive on Hospice certification achievement
  • Scrubs provided at initial onboarding
  • Mileage reimbursement
  • Organizational preceptor to assist with orientation and ongoing education
  • Educational programs geared toward career advancement
  • Career growth

  Ohio’s Hospice offers opportunity, advancement and a great foundation for growth to energetic people looking to serve our mission. Those who join our team are committed to providing superior care and service so our patients and their families can celebrate life. We provide our staff members with the resources and support to contribute and make a difference in the lives of patients and families every day. Come join a group of people that are wildly passionate about taking care of our patients and each other!

  As a member of our team, you'll have a chance to impact many lives. You may find a deeper meaning in your work or rediscover why you chose your profession in the first place. The passion you may have been missing in previous workplaces can be found at Ohio's Hospice of Dayton

  Ohio’s Hospice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

  Ohio’s Hospice is proud to be platinum certified through SAGECare, which provides training and consulting on LGBT aging issues to service providers. Ohio’s Hospice welcomes those in the LGTB community to join our team.