Patient Services Supervisor - UI Health Food

Patient Services Supervisor

Patient Services Supervisors are responsible for a variety of specialized duties related to the receipt, interpretation, and follow-through of patient diet orders in hospital and long-term care settings. Acts as a liaison between the patient, the Food and Nutrition Services Department, and Nursing Services. Helps train, support, & lead other Patient Services Workers.

Compensation: The hourly rate for this position is $23.00 to $25.00. Benefits include medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

Job Responsibilities:

• Supervises Patient Services Workers during meal service.
• Delivers nourishments and/or snacks to patients as ordered by physician/dietitian in a timely manner.
• Visits patients to introduce the services of the Food and Nutrition Services Department.
• May obtain food preferences/dislikes from patients and/or family members.
• Communicate all patient food needs to the appropriate area of the Food and Nutrition Services Department.
• Ensures that nutrition diet care orders are provided to the patient by offering appropriate menu selections.
• Maintains and adheres to all sanitation standards by following assigned cleaning schedules.
• Completes other sanitation tasks as assigned by the Supervisor/Relief Supervisor.
• Lead, train, and support Patient Services Workers in their roles supporting patients / residents.
• Inventories and re-stocks pantries, refrigerator, and freezers on assigned unit(s).
• Maintains temperature logs for unit refrigerators and freezers.
• Understands therapeutic diets using established protocols and provides assistance as Supervisor if an error is observed.
• Assists the clinical staff in ensuring all patients' basic nutrition care needs are met.

Qualifications:

• Experience as a Patient Services Supervisor required.
• Demonstrates leadership, interpersonal, communication skills, both written and verbal.
• Requires strong organizational skills, accuracy, and attention to detail.
• Must be able to speak, read, and write English. Bilingual abilities preferred, but not required.
• This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).