Bartender - Steakhouse

Hard Rock Hotel Cancun

Badger, IA

# Bartender - SteakhouseApplylocations: Hard Rock Hotel & Casino Tejontime type: Part timeposted on: Posted Todayjob requisition id: R6987Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: Description:**The Bartender is the stepping stone...the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart).**Essential Duties and Responsibilities:*** Takes customer drink orders.* Properly greet each guest and provide outstanding customer service offering drink and food specials.* Totals bills, presents check, collects settlement, and processes payment.* Reconcile transactions at the end of each shift, cash out, and maintain a balanced bank.* Be thoroughly familiar with all menu items, including ingredients and food allergens, and spirit/wine/beer lists in order to assist guests and answer questions accurately.* Be thoroughly familiar with all menu cocktails and spirit/wine/beer lists in order to assist guests and answer questions accurately.* Prepare cocktails according to recipes, using correct tools and glassware.* Memorize ingredients and recipes for all Hard Rock brand specialty cocktails and prepare accordingly.* Develop new cocktail recipes when directed by management, utilizing mixology skills to combine unique flavor profiles and presentation methods.* Greet guests and help them select food and beverages by presenting the menus, offering cocktails and entrees, and answering food preparation questions.* Serve food and beverages, ensuring timeliness, completeness, and accuracy.* Serve meals to patrons according to established rules or etiquette, working in a casual dining setting.* Maintain bartop and bar table guests by removing dirty dishes, replenishing utensils as needed, refilling beverages, and being alert to any guest needs.* Process payments according to POS and cash handling procedures.* Perform last call.* Maintain bank variance within standard.* Ensure all checks are closed out.* Maintain bar inventory to determined par levels and communicate ordering needs to management staff.* Maintain positive and professional communication with all staff.* Communicate effectively and professionally with the culinary team to maximize guest satisfaction.* Adheres to food and beverage policies and State Liquor Laws.* Keeps station clean at all times.* Promotes positive customer relations.* Responsible for the receipt of monies and settlement of guest’s checks.* Other departmental related duties and assignments as directed by management.**QUALIFICATIONS:*** Must have at least 1 year of high-volume bartending experience.* Must have and be able to demonstrate extensive beer, liquor, and wine knowledge.* Must demonstrate knowledge concerning the history and composition of common ingredients, spirits, beer, and wines.* Must have and be able to demonstrate spirit differentiation and drink preparation techniques.* Excellent customer service skills, which must include a positive, friendly, and outgoing attitude**SKILLS*** Strong leadership and interpersonal skills* Excellent interpersonal, oral and written communication skills.* Meticulous, organized and accurate* Extreme confidentiality.* Familiarity with a variety of computer systems and applications.* Be flexible to work varying shifts and time schedules as needed.* Communicate effectively with all levels of employees and guests.* Manage multiple details and tasks concurrently in a changing environment.* Able to work effectively in a team environment.* Analyze and think about how possible solutions impact on the entire operation.**PHYSICAL DEMANDS*** Ability to stand and sit for extended periods of time.* Ability to walk distances.* Ability to lift 30 to 40 lbs.* While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.* The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.
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Vacancy posted 5 days ago

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