Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Retail Service Specialist

O'Reilly Auto Parts

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager.


Bilingual candidates encouraged to apply.

ESSENTIAL JOB FUNCTIONS

Lead store team members in providing excellent customer service to retail and professional customers.

Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc...)

Ensure telephone is answered according to company policy.

Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.

Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger.

Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.

Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.

Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned.

Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy.

Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area.

All other duties as assigned.

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:

Strong communication skills

Ability to obtain RSS Certification
Desired:

Retail sales experience, preferably in auto parts

Automotive systems and repair knowledge

ASE Certification

Fluency in multiple languages (Spanish is highly desired)

O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.


Total Compensation Package:
  • Competitive Wages & Paid Time Off
  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One
  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
  • Team Member Health/Wellbeing Programs
  • Tuition Educational Assistance Programs
  • Opportunities for Career Growth

O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: View email address on click.appcast.io or call View phone number on click.appcast.io option , and provide your requested accommodation, and position details.
Vacancy posted 18 hours ago
Similar jobs that could be interesting for youBased on the Retail Service Specialist in Hialeah Gardens, FL vacancy
  •  ...middle of the ocean would mean going without simple joys like favorite snacks and coffee runs, but you’d be wrong. As a Retail Services Specialist, you’ll learn very quickly just how important the comforts of home are for keeping ship morale high. So, whether you’re playing... 
    Suggested
    Part time
    Overseas

    U.S. Navy

    Hialeah, FL
    1 day ago
  • Xfinity Retail Service Associate Hialeah, Florida FreeWheel
    Suggested

    FreeWheel

    Hialeah, FL
    12 hours ago
  •  ...needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store'...  ...production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. GENERAL... 
    Suggested
    Work at office
    Local area
    Shift work

    FedEx

    Hialeah, FL
    1 day ago
  •  ...our team today! OVERVIEW: OVERVIEW: The Customer Service Specialist is responsible for providing excellent customer experiences...  ...Abilities Action-Oriented QUALIFICATIONS: Prior retail sales, cashier, or customer-focused experience preferred.... 
    Suggested
    Hourly pay

    DICK'S SPORTING GOODS INC

    Miami, FL
    12 hours ago
  • $18.5 per hour

     ...stockers. As a cashier, you’ll provide friendly, efficient checkout service, while as a stocker, you’ll help keep shelves stocked and...  ...diploma or equivalent preferred. • Prior work experience in a retail environment preferred. ALDI offers competitive wages and benefits... 
    Suggested
    Hourly pay
    Full time
    Temporary work
    Part time
    Work experience placement

    Aldi Inc.

    Hialeah Gardens, FL
    3 days ago
  • $16 - $18 per hour

     ...experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your... 
    Hourly pay
    Shift work

    Advantage Solutions

    Hialeah, FL
    7 hours ago
  • Sherwin-Williams is looking for a Customer Service Specialist for their retail store in Miami, FL. The role involves working closely with customers to understand their needs, answering product-related queries, and ensuring customer satisfaction. Specialists will also resolve... 

    Sherwin-Williams

    Miami, FL
    2 days ago
  • Ross Stores, Inc. in Miami is seeking a Retail Associate responsible for ensuring a positive shopping experience for customers. The role involves greeting customers, assisting with merchandise, maintaining store cleanliness, and adhering to safety standards. Ideal candidates... 

    Ross Stores, Inc.

    Miami, FL
    2 days ago
  • $15 per hour

     ...helping grow their business. This position reports to the PRO Services Manager and supports the execution of Floor and Decor's PRO priorities...  ...equivalent. Associate Degree or higher is a plus. ~1 year in retail or wholesale contractor sales, service, supply and/or... 
    Hourly pay
    For contractors
    Local area
    Monday to Friday

    Floor & Decor Holdings, Inc.

    Hialeah, FL
    3 days ago
  • A leading telecommunications company in Florida is seeking a Sales Representative / Retail Account Manager to drive sales in an assigned territory. You will open new retail accounts, manage existing ones, and ensure customer satisfaction. Ideal candidates possess strong... 

    IDT Corporation

    Miami, FL
    1 day ago
  •  ...Senior Payment Services Specialist Banco Sabadell is seeking a Senior Payment Services Specialist to join a dynamic team within one of the fastest growing banks in Florida. Responsibilities Incumbent will also collaborate with other positions that would need support... 

    Banco Sabadell

    Hialeah, FL
    4 days ago
  • $15.63 per hour

     ...to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our...  ...to fast-forward your career at Comcast. Job Summary The Retail Service Associate supports the store team in delivering a best-... 
    Work experience placement

    Comcast Corporation

    Miami, FL
    2 days ago
  • $15.63 per hour

     ...are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and... 
    Work experience placement

    Comcast

    Pembroke Pines, FL
    19 hours ago
  •  ...expedites the flow of groceries through the checkout lane and the service desk. Maintains financial responsibility in his/her register....  ...self-help icon on computer desktop or by contacting the retail service help desk as needed. Manage lane according to service standards... 
    Work at office
    Immediate start
    Shift work
    Night shift

    The Winn-Dixie Company

    Miami, FL
    3 days ago
  • $16 - $21 per hour

    Target is seeking General Merchandising / Stocking Associates to support store operations by stocking shelves, organizing merchandise, and assisting with inventory management. Associates are responsible for unloading deliveries, stocking shelves, setting up product displays...
    Hourly pay
    Full time
    Part time
    Shift work
    Night shift
    Day shift
    Early shift

    Target

    Miami Lakes, FL
    2 days ago
  • Job Title: Stocker Employer: Lowe’s Job Description: As a Stocker at Lowe’s, you will be responsible for maintaining inventory levels by restocking shelves and organizing products within the store. You will ensure that all items are displayed attractively and ...

    Lowe's

    Hialeah, FL
    4 days ago
  • $15.63 per hour

     ...Comcast Store Service Associate Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses... 
    Work experience placement

    Comcast

    Pembroke Pines, FL
    4 days ago
  • $14 - $16 per hour

     ...-star experiences for every client. By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our... 
    Hourly pay
    Full time
    Flexible hours
    Shift work

    Hand & Stone Massage and Facial Spa

    Miami, FL
    4 days ago
  • Xfinity Retail Service Associate Miami, Florida FreeWheel

    FreeWheel

    Miami, FL
    12 hours ago
  • Xfinity Retail Service Associate - Bilingual Required Miami, Florida FreeWheel

    FreeWheel

    Miami, FL
    4 days ago
  • As a Cashier you are accountable for the customer service and sales experience including: maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory; and upholding performance standards relative to s

    JCPenny

    Hialeah, FL
    4 days ago
  • A leading tire and auto service provider in Miami is seeking a Customer Sales Advisor to enhance guest experiences and drive sales. This role involves building guest relationships and ensuring satisfaction through effective communication and service. Candidates should have... 

    The Goodyear Tire & Rubber Company

    Miami, FL
    1 day ago
  • $15.63 per hour

    The Retail Service Associate supports the store team in delivering a best‑in‑class customer experience across mobile, operational, and transactional activities. This role serves as a go‑to technical and operational resource, helping to maintain a clean and efficient store... 
    Work experience placement

    Comcast

    Miami, FL
    2 days ago
  • **Primary Responsibilities — Mobile Focused** **Mobile Activations & Customer Education** Provide a white-glove experience activating new devices or BYOD to the network. Educate customers on accessories and add-ons that enhance their experience and drive incremental revenue...

    Blueface Ltd

    Miami, FL
    2 days ago
  • A leading multinational company in Miami is seeking a Sales Account Representative to drive sales for elevator and escalator services. The ideal candidate will build strong customer relationships, collaborate with sales teams, and possess effective communication and negotiation... 

    Schindler Group

    Miami, FL
    4 days ago
  •  ...Retail Inventory Specialist - Part Time CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along "The Way to Market" by delivering growth solutions with exceptional service. Our expertise spans... 
    Weekly pay
    Extra income
    Permanent employment
    Part time
    Casual work
    Worldwide
    Monday to Friday
    Flexible hours

    CROSSMARK

    Hialeah, FL
    4 days ago
  •  ...enter order information into the point-of-sale terminal, and accurately process payments Provide outstanding hospitality and service to all guests Maintain solid product knowledge to answer questions and make order suggestions. Maintain a safe and clean working... 
    Flexible hours
    Shift work

    Churchs Chicken

    Hialeah, FL
    4 days ago
  •  ...Cashier processes all payments for the service and parts department. Ensures customers satisfaction by providing exceptional customer service to meet customers needs. Qualifications Education Associate degree or equivalent; and six months or more related experience... 
    Odd job
    Local area
    Afternoon shift

    Potamkin Hyundai

    Miami Lakes, FL
    3 days ago
  •  ...accommodation Obtain sales-related licensure or registration if required by law in your state Preferred Qualifications Retail and/or customer service experience Bilingual skills Lowe's commitment to growth and teamwork extends to the community as well. To... 
    Part time
    Local area
    Flexible hours

    Lowe's

    Hialeah, FL
    4 days ago
  • $20 per hour

     ...and client sales. They will set the example in areas of customer service excellence, adherence to visual merchandising standards, and...  ...College Degree preferred. Experience Prior experience in a retail/boutique store dealing with high-end goods, and clientele-... 
    Hourly pay
    Full time
    Temporary work
    Currently hiring
    Local area
    Flexible hours

    James Perse Los Angeles

    Miami, FL
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Retail Service Specialist. Be the first to apply!