Customer Service Representative (CSR)

Customer Service Representative

Position Overview

We're looking for a dependable, detail-oriented Customer Service Representative (CSR) to join our team during our busiest season. This is a full-time, seasonal opportunity expected to run for approximately 16 weeks.

Although this position is temporary, it could lead to long-term employment based on business needs and individual performance.

This role is ideal for someone who thrives in a fast-paced environment, communicates clearly, and takes pride in delivering an excellent customer experience.

What You'll Do

• Serve as the primary point of contact for customers via phone, email, and text
• Schedule services and assist with customer inquiries in a professional and efficient manner
• Maintain and update accurate customer account information
• Proactively notify customers of upcoming services and important updates
• Resolve customer concerns with a solutions-focused approach
• Support daily office operations and contribute to a well-organized, high-functioning team

What We're Looking For

• Prior customer service, administrative, or office experience preferred
• Strong verbal and written communication skills
• High level of organization and attention to detail
• Ability to manage multiple tasks and prioritize effectively
• Comfortable working with computers, CRM systems, and data entry
• Reliable, professional, and team-oriented

Compensation & Benefits

• $20.00 per hour
• Paid sick leave
• This is a temporary position; eligibility for additional benefits is not included with this role

Why This Role Stands Out

• Consistent full-time hours
• Fast-paced, team-oriented environment
• Opportunity to make an immediate impact during peak season
• Potential pathway to a long-term role based on performance

Why This Role Matters

This position plays a key role in shaping the customer experience and supporting daily operations. If you're passionate about helping customers and supporting a winning team, we'd love to hear from you! Apply today and become a key part of our growing team.