Asst Nurse Manager, MICU

Assistant Nurse Manager, Patient Care Services

Under general administrative direction of the Nurse Manager, the Assistant Nurse Manager, Patient Care Services (PCS) is accountable for the delivery of patient care services which supports the strategic plan of the organization and achieves clinical and service quality objectives, in a clinical unit or care delivery site. This role is accountable for the quality of clinical services delivered, for the competency and performance of nursing staff, and for designing and maintaining systems to support multidisciplinary team functioning and continuity of services within a product line, while working in coordination with Nurse Manager. The Assistant Nurse Manager, PCS also serves as a key participant in organizational project teams and work groups at the organizational and unit level.

Helps to manage and evaluate the system of care delivery and clinical services on one or more patient care units which helps to meets clinical and service quality objectives alongside the Nurse Manager.

In collaboration with medical staff leadership, assesses requirements for care delivery systems to meet changing patient population requirements. Plans strategies and services to meet clinical program objectives. Communicates long and short term plans and objectives to staff under the direction of the Nurse Manager.

Ensures excellence of clinical practice and patient care services, including meeting or exceeding customer requirements, improving clinical outcomes and achieving productivity and expense reduction goals. Assures that programs, services and staff performance meet regulatory requirements and professional standards.

In collaboration with Nurse Manager, supports unit based professional practice partnership(s) which are designed around the requirements of customers (patient, physicians and payors) and which involve staff in decision making and unit operations.

Develops effective administrative, coordination and communication systems. Ensures effectiveness of unit operations alongside the Nurse Manager.

Collaborates with multidisciplinary team members to assess, redesign and continually improve effectiveness and productivity of clinical programs.

Assumes a leadership role in managing the quality of services provided at the unit level.

Implements systems to assess and respond to customer perceptions of service. Is visibly involved in obtaining customer feedback, incorporating customer requirements into service design and requiring staff performance which meets customer requirements.

Work Experience

Bachelor of Science in Nursing required. If bachelor's degree is not in nursing, graduate degree must be in nursing.

Licensure as a Registered Nurse in the State of Maryland or eligibility for licensure due to compact state agreements outlined through the Maryland Board of Nursing.

Three (3) years of previous clinical experience required.

Advanced certification (e.g., NE-BC, CEN, PCCN, etc.) required. Incumbents must obtain advanced certification within three (3) years of assuming the position.

ACLS, BLS and/or other certifications to match patient populations served.

Benefits

Pay Range: $47.00-61.53

Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide

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University of Maryland Medical Center