Insurance Account Manager

Benefits

• License Reimbursement
• Simple IRA
• Wellness Stipend
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Employee discounts
• Free food & snacks
• Signing bonus
• Wellness resources

Role Description

As Account Manager - State Farm Agent Team Member for Kristen Jackson - State Farm Agent, you are vital to our daily business operations and customers’ success.
You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments.
You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community.
As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Develop and maintain client relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to clients.
• Oversee the resolution of complex customer issues.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Qualifications

• Experience in sales preferred.
• Experience managing client relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to a customer.
• Strong leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.
• Property & Casualty and Life & Health License Required.