Parts Associate

Job Description

Job Description

Are technical skills your strength and interest? Do you have an inclination for parts and mechanics, especially as it pertains to watercraft and boating? We are looking for an organized, service oriented Parts Associate to provide our Service Technicians with the essential components they need to get our customers back on the water as soon as possible.  

We provide the ultimate boating experience for our clients, while establishing a winning culture for our employees. We are the largest dealership at the Lake of the Ozarks. We are poised to continue rapid growth, organically and through acquisitions. We are fast-paced, demanding excellence from within so we may provide lasting on water memories for boaters everywhere.

Our growth mindset also extends to our workforce, providing paid opportunities to learn and develop. We place no limits on what is possible as we strive not just to be the biggest, but the best! If you are ready to meet high standards while reaping the rewards of your hard work, come join our team today and be a part of something BIG. Big Thunder Marine.  

Job Status: Full-Time

FLSA Status: Hourly, Non-Exempt 

Salary: Pay commensurate with experience. 

Essential Functions Statement(s) 

• Efficiently and accurately process and fill parts orders to ensure our clients receive quality product, and our service shops receiving necessary parts quickly. Communicate delays immediately, and follow up to ensure clients are updated on estimated arrival.
• Become proficient with DockMaster
  • accurately enter invoices and PO receivers on a daily basis 
  • accurately bill internal and external work orders on a daily basis
• Research current and potential vendors to ensure we use the most dependable and cost effective parts
• Receive and process freight:
  • cross reference manifest with invoices to product received for accuracy
  • report damaged freight to vendor immediately and ensure replacements are received
  • generate labels and confirm merchandise is properly labeled and stored in stockroom
  • conduct inventory of stock regularly, no less than once per quarter. Report any losses or overages immediately to Parts Manager and Service Manager
  • maintain the cleanliness and order of the stockroom, follow safety guidelines for storing chemicals and any hazardous or potentially hazardous materials
  • facilitate the transfer or receiving of inventory between internal locations
  • Continually monitor inventory of stock and either re-order additional items as needed, or reduce inventory for slower moving or seasonal merchandise

• Cash handling: complete daily reconciliation reports and prepare accurate bank deposits. Successfully operate point of sale system and ensure cash drawer is balanced daily.

POSITION QUALIFICATIONS

Competency Statement(s)

• Accountability - Ability to accept responsibility and account for his/her actions. 
• Initiative - Ability to make decisions or take actions to solve a problem or reach a goal. 
• Goal Oriented - Ability to focus on a goal and obtain a pre-determined result. 
• Communication, Oral - Ability to communicate effectively with others using the spoken word. 
• Enthusiastic - Ability to bring energy to the performance of a task. 
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures. 
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards. 

SKILLS & ABILITIES

Education: High School Diploma or GED is required

Experience: 2-4 years’ parts sales and/or customer service experience preferred  

Computer Skills:  Must be proficient with general computer applications, experience with MercNet and DockMaster is valued, but not necessary.

WORK ENVIRONMENT

Typical shop environment with moderate noise and exposure to heat and cold. Outdoor and marine environment may contain uneven and slippery surfaces. Noise level may increase substantially upon interaction with watercraft. 

Big Thunder Marine has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. 

Big Thunder Marine is an Equal Opportunity employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status or sexual orientation, in accordance with federal and state law.

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance
• Paid Time Off