Retail Seasonal Sales Associate - Westfield Valley Fair

Seasonal Sales Associate

Salary: $20.00 / hour

Santa Clara, CA

This is a Seasonal, Part-Time role with the position expecting to end in December 2026.

Position Overview:

Reporting to the Store Manager, the Seasonal Sales Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale.

Key Responsibilities:

• Meet and exceed sales goals
• Maintain brand and operational standards (visual, cleanliness, etc.)
• Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases.
• Be knowledgeable of fitting room standards and assist when needed
• Act as cashier when required by following cashier protocol
• Process shipment and ensure all merchandise is represented on the floor in full size run
• Assist management to identify and resolve issues in the store
• Provide product and brand knowledge to customers
• Follow all company policy and procedures & notify management of any infractions
• Assist with special projects as assigned by management.

Required Skills and Abilities:

• Strong communication skills
• Ability to calculate figures and amounts such as discounts and percentages
• Ability to stand for long periods of time, read computer terminals, push, pull, move, lift or carry objects of at least 25 pounds
• Ability to effectively maneuver around sales floor and stockroom including: repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.

Education/Experience:

• High School Diploma or G.E.D., or 6 months retail or related experience.

Seasonal Part-Time Availability Requirements:

• Average 12 or more hours per week based on business seasonality.
• Full Weekend Availability (Friday - Sunday) Religious exemptions will be considered.

Benefits:

• We offer competitive compensation for Sales Associates starting at $20.00/hour along with a clear path to promotion opportunities every 3 months based on individual performance!
• Career advancement opportunities for driven team members who consistently deliver strong results.
• 1.5 times the employee's regular rate for all hours worked on stated holidays
• 30% Employee Merchandise Discount
• Employee Referral Bonus
• 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute
• Sick & Wellness Time Off
• Commuter benefits
• ... and more!

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The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.